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scorpio2001de
scorpio2001de
Join Date 10/2013
0

How to go back to Fences 5 from Fences 6 Beta?

March 12, 2025 4:23:00 PM from Stardock ForumsStardock Forums

Hi,

I own Object Desktop and got the message to try Fences 6 Beta. After installing, my "old" Fences is gone.
How to go back to Fences 5 from Fences 6 Beta if i don't want to upgrade now?

Regards

scorpio

Moved to Fences area

stardock software fences
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scorpio2001de
basj
Join Date 03/2001
+1598 sdemployee
Reply #1 March 12, 2025 7:15:43 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. You should uninstall Fences 6, reboot, download Fences 5 from your account product page and install Fences 5. Reboot.

Thank you,

Basj,
Stardock Community Assistant

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scorpio2001de
scorpio2001de
Join Date 10/2013
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Reply #2 March 13, 2025 3:45:52 AM
from Stardock ForumsStardock Forums

Hi Basj,

thank you. I'll give it a try when the time has come.

 

scorpio

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scorpio2001de
richfed
Join Date 01/0001
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Reply #3 March 13, 2025 4:31:20 AM
from Stardock ForumsStardock Forums

Same here, only my fences are still there. However, I cannot activate it. I have an active ObjectDesktop subscription. I tried logging in to Fences after version 6 installed and I rebooted. Tried via my ObjectDesktop log-in credentials and also tried my lifetime Fences key [I must have purchased that separately a long while ago before I purchased the whole shabang]. Neither worked. Any way to rectify this without uninstalling 6 and then reinstalling 5? I should also point out that I cannot even open Fences to take a snapshot [or anything]. It just goes to the activation screen. I would hate to have to reorganize all my icons again.

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scorpio2001de
basj
Join Date 03/2001
+1598 sdemployee
Reply #4 March 13, 2025 6:06:06 AM
from Stardock ForumsStardock Forums

Quoting richfed,
reply 3

Same here, only my fences are still there. However, I cannot activate it. I have an active ObjectDesktop subscription. I tried logging in to Fences after version 6 installed and I rebooted. Tried via my ObjectDesktop log-in credentials and also tried my lifetime Fences key [I must have purchased that separately a long while ago before I purchased the whole shabang]. Neither worked. Any way to rectify this without uninstalling 6 and then reinstalling 5? I should also point out that I cannot even open Fences to take a snapshot [or anything]. It just goes to the activation screen. I would hate to have to reorganize all my icons again.

I install Fences v6 beta over Fences v5 and use my ObjectDesktop key and the activation work without issue. What error popup when you try to activate using your ObjectDesktop Subs key?

Thank you,

Basj,
Stardock Community Assistant

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scorpio2001de
richfed
Join Date 01/0001
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Reply #5 March 13, 2025 8:08:37 AM
from Stardock ForumsStardock Forums

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scorpio2001de
basj
Join Date 03/2001
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Reply #6 March 13, 2025 8:22:55 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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scorpio2001de
basj
Join Date 03/2001
+1598 sdemployee
Reply #7 March 13, 2025 9:55:34 AM
from Stardock ForumsStardock Forums

richfed,

Please try this, go to this folder: C:\ProgramData\Stardock (note: ProgramData is a hidden directory, you need to set File Explorer option to unhide hidden directory.

Once you get to that directory. Delete off all Fences directory. For example, from screenshot below, all folder with red need to be deleted.

Once that is done, try to activate again.

Note: Moving forward please report back here for these specific issue: https://forums.stardock.com/535207/fences-6-212-activation-issues

Thank you,

Basj,
Stardock Community Assistant

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scorpio2001de
richfed
Join Date 01/0001
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Reply #8 March 13, 2025 4:18:12 PM
from Stardock ForumsStardock Forums

I only had two folders like that - 4 & 5 [I had reformatted my PC about a year ago, so that is why I didn't have any earlier]. No folder for v/6. I deleted the two I had, but it still gives me the same error. The thing is, I was notified by OD's updater that software was updated and ready to install. Simultaneously, it downloaded Fences & Fences 6. I wasn't interested in trying a beta so I chose "Fences," but it installed 6 anyway.

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scorpio2001de
richfed
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Reply #9 March 13, 2025 5:35:24 PM
from Stardock ForumsStardock Forums

I answered my own question. I uninstalled the beta - rebooted - installed v5 from my account - rebooted -issue persists - uninstalled - rebooted - installed v5 from a previous v5 installation package I had on my PC - rebooted - issue still persists. Fences were saved, thankfully, but I cannot otherwise use the program. Any attempt to open Fences settings results in the activation notice and it fails everytime, both by my Stardock log-in credentials or my Fences key. This is very frustrating. The beta sort of stealthily installed itself. Btw, I am using Windows 11 and ran the installer as Administrator.

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scorpio2001de
scorpio2001de
Join Date 10/2013
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Reply #10 April 5, 2025 3:23:15 AM
from Stardock ForumsStardock Forums

I can not get rid of the beta, too.

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