Thanks! unfortunately, I followed the steps in the ticket, and I'm still experiencing the same issues with the clean install. This time the only difference is that when I tried to load a skin, a message popped up saying that "a bad installation was detected, and do I want it fixed". I selected "yes" and everything seemed to go fine for the first few skins I loaded, and then it went back to the original issue.
I appreciate your help, but at this point, I don't have time to troubleshoot, so I'm going to uninstall and wait for 8.11.
Borg999 - I created a ticket for you and you should receive it shortly.