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mikc7
mikc7
Join Date 08/2002
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Windows freezes when running Deskscapes 11

August 14, 2021 12:52:03 PM from Stardock ForumsStardock Forums

Need some help.  I downloaded the beta Deskscapes over a week ago, but every time I use it, when closing any open windows, it freezes and shows a blurred copy of any given window.  I need to restart and close Deskscapes.  I checked for any updates and it shows I am up to date. Running Windows 10.  Never had problem with previous version of Deskscapes.

Would appreciate some hep.

Thanks

Mike

deskscapes
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mikc7
AzDude
Join Date 11/2002
+553 sdemployee
Reply #1 August 14, 2021 1:14:58 PM
from Stardock ForumsStardock Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , Test and report back please.

 

AzDude
Stardock Community Assistant

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mikc7
mikc7
Join Date 08/2002
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Reply #2 October 2, 2021 9:46:20 AM
from Stardock ForumsStardock Forums

I am now using Windows 11 and still having the same problem with all windows blurring and freezing.  Need to restart windows and disable Deskscapes 11.

Would appreciate any help with this.  Not sure Deskscape 11 beta and the present version of Windows 11 is the problem.

 

Thanks

Mike C.

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mikc7
AzDude
Join Date 11/2002
+553 sdemployee
Reply #3 October 2, 2021 12:20:31 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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mikc7
basj
Join Date 03/2001
+1598 sdemployee
Reply #4 October 3, 2021 8:17:12 PM
from WinCustomize ForumsWinCustomize Forums

Please provide more information.

  1. Please post few screenshots on your issue, specially the blurring part.
  2. Are you running static image or animated background?
  3. What is the GPU on your system with this issue?

Thank you,

Basj,
Stardock Community Assistant

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