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carolelaurent
carolelaurent
Join Date 10/2004
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IP shut down when I want to apply a package

July 6, 2011 9:40:34 AM from WinCustomize ForumsWinCustomize Forums

Hi,

 

I recently format my PC and reinstall all my softwares. I never had problems before with stardock products but this time, I can only change icons with IconPackager one by one, if I try to install a package the program close immediatly.

Is there something to do ?

Thanks

iconpackager
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carolelaurent
carolelaurent
Join Date 10/2004
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Reply #1 July 9, 2011 9:18:04 AM
from WinCustomize ForumsWinCustomize Forums

Please ?

 

Nothing to do exept uninstall and reinstall ?

 

Thanks

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carolelaurent
Hankers
Join Date 04/2004
+542 moderator
Reply #2 July 9, 2011 9:32:04 AM
from WinCustomize ForumsWinCustomize Forums

If you haven't done so already, please email support@stardock.com and start a trouble ticket.

You will receive an auto-generated ticket number. In order to maintain your position in the support queue, please do not respond until you receive a reply from a support tech. Refer a link to this post in your email to support and when you receive the ticket number you could post that in a comment here.

As this is the weekend you should not expect a response until Monday at the earliest.

If any members have suggestions they will comment here.

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carolelaurent
carolelaurent
Join Date 10/2004
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Reply #3 July 9, 2011 7:07:59 PM
from WinCustomize ForumsWinCustomize Forums

Thanks for informations

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