Stardock don't do live sessions for support. Would like to suggest to try , uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, we need more information.
- Windows 11 full version and OS Build number. Please use Winver.exe
- Start11 full version number.
- Do you have any other application running in the background which also change how your system work, such as StartAllBack, ExplorerPatcher, OpenShell etc
Thank you,
Basj,
Stardock Community Assistant