Register | Login
BootSkins XP
Cursor FX
Dream
Icon Packager
LogonStudio XP
LogonStudio
Object Dock
Sound Schemes
Suites
WallPapers
WindowBlinds
All

Search
Forum Home | Login
We have re-enabled logins for the forums, please be aware that you may need to reset your password or register for an account again while we continue to restore full functionality.
kimero
kimero
Join Date 06/2008
0

No download link on some orders

September 22, 2020 8:54:27 PM from Stardock ForumsStardock Forums

Orders 1004209 and 1056468

I know they are old, but others show the link.

If anything is possible, thanks!

Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
kimero
basj
Join Date 03/2001
+1603 sdemployee
Reply #1 September 22, 2020 10:22:19 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. Please submit a support ticket,  via link below.    http://esupport.stardock.com/index.php?/Tickets/Submit

You no not need to login. Support will help you from there.

Thanks

Basj

Stardock Community Assistant. 

Reason for Karma (Optional)
Successfully updated karma reason!
kimero
kimero
Join Date 06/2008
0
Reply #2 September 27, 2020 3:17:46 PM
from Stardock ForumsStardock Forums

Thanks Basj, but no dice, i just got the template and:

 

If you do not find your issue answered in the forums, PLEASE create your own new thread with as much information as possible: -Windows version/hardware specs -Has the app ever worked -If you are getting an error, what is that error -Exact steps to reproduce the issue, perhaps with screenshots/video to help illustrate your issue

We thank you for your patience and patronage.

Kind regards,

Stardock

Reason for Karma (Optional)
Successfully updated karma reason!
kimero
AzDude
Join Date 11/2002
+555 sdemployee
Reply #3 September 27, 2020 3:48:51 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

kimero
basj
Join Date 03/2001
+1603 sdemployee
Reply #4 September 27, 2020 8:05:10 PM
from Stardock ForumsStardock Forums

Hello,

Just need to know, on that page, have you tried other Departments? Such as "Account Issues - SDAcct-Sales"?

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
kimero
sdrohan
Join Date 10/2012
+705 sdsupport
Reply #5 September 28, 2020 12:51:11 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

For any Stardock created games you have purchased, they would be located on your account page here:

https://store.stardock.com/myaccount/products

For any other games produced by other companies (East India Company for example), and due to Impulse now being owned and operated by Gamestop, you will need to contact downloadsupport@gamestop.com for access to them.

This link may also be helpful in obtaining serial keys for your purchased games from Impulse: https://www.reddit.com/r/GameSpot/comments/4p1lno/get_a_catalog_refund_or_redeemable_keys_for/

Sean Drohan
Stardock Support Manager

 

Reason for Karma (Optional)
Successfully updated karma reason!
kimero
kimero
Join Date 06/2008
0
Reply #6 October 20, 2020 5:25:58 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 4

Hello,

Just need to know, on that page, have you tried other Departments? Such as "Account Issues - SDAcct-Sales"?

Thank you,

Basj,
Stardock Community Assistant

 

i create a new ticket, lets see what happens...

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:


Home | About | Privacy | Upload Guidelines | Terms of Service | Help
WinCustomize © 2025 Stardock. All Rights Reserved.