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DaveBax
DaveBax
Join Date 10/2007
+629

Notification about posting on a forum thread. What?

February 16, 2018 7:37:43 AM from WinCustomize ForumsWinCustomize Forums

So I received email today saying.

"Hi DaveBax

There has been recent activity to the forum posts you have subscribed to on our website. Here are some posts with new activity" There are also links on the email.

Is this something new?"

What does this mean every time I post a reply too any thread I'm going to receive email from Stardock? I'm very active on the forums and don't need regular emails telling me I posted. 

 

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DaveBax
basj
Join Date 03/2001
+1598 sdemployee
Reply #1 February 16, 2018 7:44:30 AM
from Stardock ForumsStardock Forums

hello Dave,

You can select to receive or not to receive email notification from your Subsctiption. Just click on that star square box and make your choice.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #2 February 16, 2018 8:05:09 AM
from WinCustomize ForumsWinCustomize Forums

Jazian, I'm aware one can un-scribe from all email. I see one option " subscribe" or "un-subscribe" see no option to just un-subscribe from a specific type of email.

I have no problem with receiving email from Stardock for promotions, new programs, etc. 

I'm very active on the forums  with helping and general comments. So back to my question is this something new a notification just because one made a forum reply?

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DaveBax
basj
Join Date 03/2001
+1598 sdemployee
Reply #3 February 16, 2018 8:11:39 AM
from Stardock ForumsStardock Forums

Dave,

I realize you concern . and Hilite it to CM support team about it. I wonder if there is an option to disable all email notification from all subscriptions in one go.

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DaveBax
LightStar
Join Date 12/2002
+1507
Reply #4 February 16, 2018 8:12:37 AM
from WinCustomize ForumsWinCustomize Forums

All threads now have "Subscribe to this post" and "Email me when someone replies" check boxes at the bottom left of the posting area Dave. Just un-check them both.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #5 February 16, 2018 8:25:34 AM
from WinCustomize ForumsWinCustomize Forums

Quoting LightStar,
reply 4

All threads now have "Subscribe to this post" and "Email me when someone replies" check boxes at the bottom left of the posting area Dave. Just un-check them both.

Ok Tom, thanks. I thought that was always there and did nothing.

Saying that I have commented on other threads during this same time frame and only received email from one post. Not going to un-check from this post and see if I receive email. 

Maybe that is also what basi was telling me to uncheck

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DaveBax
T-Man
Join Date 03/2001
+69 sdemployee
Reply #6 February 16, 2018 9:07:53 AM
from Stardock ForumsStardock Forums

Is this something new?"

It's not new, but unfortunately has been broken for quite some time.  We just applied some fixes to that feature to get it up and going again.

There are rules in place that will try to keep the emails to a minimum so you do not get spammed for every post and reply. 

And as mentioned above, you can uncheck the boxes to subscribe/email when creating a post or reply.  And you can go to the Subscriptions Page to unsubscribe from selected posts.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #7 February 16, 2018 9:21:03 AM
from WinCustomize ForumsWinCustomize Forums

T-Man thank you. I know it has been there forever. 

Some nice work being done on the website. Think I will go to the one thread now and un-check it. WHY in case4 you can address this issue. I have no made any additional post to it and received additional mail just like the first one for the same thread. No problem I will just un-check it.

I'm home and by my computer all day and into the the night so I get to see everything and may post more than others.

Thanks again to all the replies and especially to T-Man for the full explanation.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #8 February 16, 2018 11:11:18 AM
from WinCustomize ForumsWinCustomize Forums

Quoting T-Man,
reply 6

And as mentioned above, you can uncheck the boxes to subscribe/email when creating a post or reply.  And you can go to the Subscriptions to unsubscribe from selected posts.

HELP Please now T-Man.

I have unchecked both boxes. "subscribe to this post" and "Email me when someone replies."

Receiving email exactly every 5 minutes for over 2 hours now. I can't live like this.

NOTE: As soon as I close the thread and open it again the boxes are checked. They will not stay un-checked.

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DaveBax
LightStar
Join Date 12/2002
+1507
Reply #9 February 16, 2018 11:32:13 AM
from WinCustomize ForumsWinCustomize Forums

Quoting DaveBax,
reply 7

I'm home and by my computer all day and into the the night so I get to see everything and may post more than others.

Me too Dave!   

(Unchecks the two boxes... )

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #10 February 16, 2018 11:43:32 AM
from WinCustomize ForumsWinCustomize Forums

Quoting LightStar,
reply 9


Quoting DaveBax,
reply 7

I'm home and by my computer all day and into the the night so I get to see everything and may post more than others.



Me too Dave!   

(Unchecks the two boxes... )

tom I have several times but when I open the thread again they are checked again.

Look at the SS. I have many more then I'm showing and they just keep coming. Said it all again in my Reply #8.

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DaveBax
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #11 February 16, 2018 11:50:13 AM
from Stardock ForumsStardock Forums

Go here and check the drop-down box.

https://forums.stardock.com/subscriptions

 

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DaveBax
LightStar
Join Date 12/2002
+1507
Reply #12 February 16, 2018 11:57:48 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Island Dog,
reply 11

Go here and check the drop-down box.

https://forums.stardock.com/subscriptions

 

 

Unfortunately doing that does not work ID, never has for me. I cleared my cache, all that stuff, no effect. The boxes remain checked all the time.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #13 February 16, 2018 12:01:12 PM
from WinCustomize ForumsWinCustomize Forums

It appears it has stopped for now before ID even replied. T-Man has replied back to me through PM and said he is working and looking into it. Maybe he has fixed it and replies that back to the Thread.

The first thing I did was un-check the 2 lower boxes and also the My subscriptions. Hopefully all fixed

 

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DaveBax
T-Man
Join Date 03/2001
+69 sdemployee
Reply #14 February 16, 2018 3:36:53 PM
from Stardock ForumsStardock Forums

I stopped the process while I was debugging it.  I found the issue and corrected. 

System is up and running again and, fingers crossed, everything is happy now.

There still is an inherit logic error with the display of the checkboxes.  By Default they are always on.  They are only saved when you subscribe.  As soon as you uncheck the "Subcribe to this Post" it unsubscribes your information removing it from the database so it goes back to showing the defaults after the reply box. I will have to look into this further next week.

The Subscriptions Page will show the forum posts you are subscribed to along with if you are receiving email updates to the post.

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #15 February 16, 2018 4:11:32 PM
from WinCustomize ForumsWinCustomize Forums

T-Man I just received email again. I unsubscribed everywhere I can. Hope this stops

Seems I received the email soon after you posted on the thread

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DaveBax
T-Man
Join Date 03/2001
+69 sdemployee
Reply #16 February 16, 2018 4:16:01 PM
from Stardock ForumsStardock Forums

You are still subscribed to this thread.  Or keep re-subscribing every time you reply.  Until I fix the UI, you would need to uncheck the "Email me when someone replies" box when ever you reply.

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DaveBax
T-Man
Join Date 03/2001
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Reply #17 February 16, 2018 4:16:05 PM
from Stardock ForumsStardock Forums

You are still subscribed to this thread.  Or keep re-subscribing every time you reply.  Until I fix the UI, you would need to uncheck the "Email me when someone replies" box when ever you reply.

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DaveBax
T-Man
Join Date 03/2001
+69 sdemployee
Reply #18 February 16, 2018 4:17:21 PM
from Stardock ForumsStardock Forums

Well, that was weird.   Nice double post.

 

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DaveBax
DaveBax
Join Date 10/2007
+629
Reply #19 February 16, 2018 5:07:47 PM
from WinCustomize ForumsWinCustomize Forums

Quoting T-Man,
reply 18

Well, that was weird.   Nice double post.

 

Yea T what is with the double post.   

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DaveBax
LightStar
Join Date 12/2002
+1507
Reply #20 February 16, 2018 8:43:43 PM
from WinCustomize ForumsWinCustomize Forums

Really weird... on this thread the two check boxes, Subscribe and Email me, are checked. On other threads they are not.

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DaveBax
AzDude
Join Date 11/2002
+553 sdemployee
Reply #21 February 16, 2018 9:02:04 PM
from Stardock ForumsStardock Forums

Just click on the yellow star so it's  un highlighted un check the subscribe box .. Refresh and its gone . No more emails

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DaveBax
T-Man
Join Date 03/2001
+69 sdemployee
Reply #22 February 16, 2018 9:03:48 PM
from Stardock ForumsStardock Forums

Quoting LightStar,
reply 20

Really weird... on this thread the two check boxes, Subscribe and Email me, are checked. On other threads they are not.

Under Account -> Options you probably have the option to "Auto subscribe" turned off.  It's default setting is checked on.  So that will change your defaults for posts you are not subscribed to.

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DaveBax
LightStar
Join Date 12/2002
+1507
Reply #23 February 16, 2018 9:07:28 PM
from WinCustomize ForumsWinCustomize Forums

So "

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DaveBax
AzDude
Join Date 11/2002
+553 sdemployee
Reply #24 February 16, 2018 9:21:52 PM
from Stardock ForumsStardock Forums

Actually I forgot that TMan mine was checked too .. I un checked it .

Done . 

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DaveBax
INTREPID-LI
Join Date 03/2008
+5
Reply #25 August 16, 2018 3:14:19 PM
from Stardock ForumsStardock Forums

"Email me when someone replies"  doesn't work at all for me.  I never get emails.

Update - it started working again. 

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