Register | Login
BootSkins XP
Cursor FX
Dream
Icon Packager
LogonStudio XP
LogonStudio
Object Dock
Sound Schemes
Suites
WallPapers
WindowBlinds
All

Search
Forum Home | Login
Jaroepz
Jaroepz
Join Date 01/2008
+28

No place to enter discount coupon code

November 25, 2014 8:08:47 AM from Stardock ForumsStardock Forums

Morning can somebody please help me with my checkout cart ,no place to enter the 

coupon code for the discount i am trying to renew my object desktop and wincustomize

I have had my wincustomize and object desktop acct. since jan 2008

thank you

Ed...

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #1 November 25, 2014 8:15:07 AM
from WinCustomize ForumsWinCustomize Forums

You should be able to enter it here.

 

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #2 November 25, 2014 8:36:42 AM
from Stardock ForumsStardock Forums

I know but there is no place to enter it, the same thing Lightstar mentioned a few days ago..

it says:

(Requirement not met.) WinCustomize Subscriber Discount:

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #3 November 25, 2014 9:52:38 AM
from Stardock ForumsStardock Forums

The place to enter the coupon is where ID points to in the picture. After you type it in, click Apply Code. If you'd having an issue entering it, try another browser.

If you still have issues please contact us in support: https://esupport.stardock.com/index.php?/Tickets/Submit 

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

Jaroepz
LightStar
Join Date 12/2002
+1530
Reply #4 November 25, 2014 9:57:11 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Jaroepz,
reply 2

I know but there is no place to enter it, the same thing Lightstar mentioned a few days ago..

it says:

(Requirement not met.) WinCustomize Subscriber Discount:

 

Glad to hear I wasn't the only one (not really). Support told me to just make my purchases yesterday and I did. They said they would do a refund on 50% of my purchase afterwards, but so far no refund. After I made my purchases though, I got one year added to my WC subscription, but my Object Desktop did not get a year added yet. Also, after I made the purchases, if I click the Extend button now I get the correct window as Island Dog shows above.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #5 November 25, 2014 10:17:54 AM
from WinCustomize ForumsWinCustomize Forums

Quoting LightStar,
reply 4

Glad to hear I wasn't the only one (not really). Support told me to just make my purchases yesterday and I did. They said they would do a refund on 50% of my purchase afterwards, but so far no refund. After I made my purchases though, I got one year added to my WC subscription, but my Object Desktop did not get a year added yet. Also, after I made the purchases, if I click the Extend button now I get the correct window as Island Dog shows above.

Thanks Lightstar 

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #6 November 25, 2014 10:23:37 AM
from WinCustomize ForumsWinCustomize Forums

There is no place to enter the code!! i tried 3 browsers, and deleted cookies, cleared cache, rebooted twice,

tried it on windows XP windows 7 windows 8.1 thats 3 browsers and 3 op systems its not me.....it does not show a place to enter the code. 

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #7 November 25, 2014 10:29:45 AM
from Stardock ForumsStardock Forums

Can you post a screenshot?  Are you running any adblockers, security software, etc. that might be interfering?

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Philly0381
Join Date 11/2004
+844
Reply #8 November 25, 2014 11:09:59 AM
from WinCustomize ForumsWinCustomize Forums

If you are running IE and even if you are not running any browser add-ons you might want to check Manage add-ons under browser settings.  I don't run any add-ons but when I have had problems with IE and the site I have found that something has gotten download that I wasn't aware of.  If you see anything under Manage add-ons that looks strange or you can not account for and it's enabled, disable it and see if it corrects the problem.

This is just a suggestion and it may not help at all but it's worth taking a look.  

Of course the other thing that can be the problem is that it's a problem with the account and SD should be able to fix that.

And yes, I didn't have any problems with seeing the box, which only means is that all of our computers are slightly different.  Yeah I know, no help what so ever.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #9 November 25, 2014 11:52:44 AM
from WinCustomize ForumsWinCustomize Forums

[/URL]

 

Quoting Philly0381,
reply 8

If you are running IE and even if you are not running any browser add-ons you might want to check Manage add-ons under browser settings.  I don't run any add-ons but when I have had problems with IE and the site I have found that something has gotten download that I wasn't aware of.  If you see anything under Manage add-ons that looks strange or you can not account for and it's enabled, disable it and see if it corrects the problem.

This is just a suggestion and it may not help at all but it's worth taking a look.

thanks Philly,was worth a shot!

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Philly0381
Join Date 11/2004
+844
Reply #10 November 25, 2014 12:03:19 PM
from WinCustomize ForumsWinCustomize Forums

Okay this may or may not be something to look at but I don't believe I've seen any problems using the Discount Code identified with buying games.  Seems that the problem is only ocurring with Object Desktop and WinCustomize subscriptions. 

Probably has no connection at all, sorry I brought it.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #11 November 25, 2014 12:05:24 PM
from Stardock ForumsStardock Forums

Jaroepz - Are you logged in when you're trying to "check out"? I'd like you to make sure you're logged out and then see if the field becomes available.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
LightStar
Join Date 12/2002
+1530
Reply #12 November 25, 2014 2:19:30 PM
from WinCustomize ForumsWinCustomize Forums

Somebody needs to talk to Sean in support (sdrohan) on this, he is handling my case of the exact same problem. Everything was already posted in the other initial threads about the 50% off.

See https://forums.wincustomize.com/459405/page/1/#3507936 for one. Also, my ticket number is ZFZ-782-51526 and I am still waiting for a reply on my last email to Sean from yesterday on this.

Also, please read Reply# 4 above in this thread. 

Also, it does not matter if you are logged in or out, the same thing occurred.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #13 November 25, 2014 2:47:22 PM
from WinCustomize ForumsWinCustomize Forums

Quoting LightStar,
reply 12

Also, it does not matter if you are logged in or out, the same thing occurred.

absolutely

 

Im gonna miss the deadline i can feel it now...lol 

and man does it hurt!!

 

 

 

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
DaveRI
Join Date 09/2003
+467
Reply #14 November 25, 2014 5:38:58 PM
from WinCustomize ForumsWinCustomize Forums

A bit lame but since time is short - 

I extended mine by going directly to the My Products page and hitting the "Extend" buttons there. If you're coming at it from a different direction, you might try going from there instead.

I know, like I said, a bit lame, but maybe....

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
moshi
Join Date 06/2001
+64
Reply #15 November 25, 2014 5:55:36 PM
from WinCustomize ForumsWinCustomize Forums

i'd blame whatever content delivery network Stardock uses. my guess is that not every server got updated. 

works fine here with both Adguard and Ghostery running.

Reason for Karma (Optional)
Successfully updated karma reason!
Jaroepz
Jaroepz
Join Date 01/2008
+28
Reply #16 November 26, 2014 7:26:55 AM
from WinCustomize ForumsWinCustomize Forums

Thanks guy's  

 

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:


Home | About | Privacy | Upload Guidelines | Terms of Service | Help
WinCustomize © 2025 Stardock. All Rights Reserved.