Every time I have had to contact Stardock Support about an issue, I have always received a timely response. Sometimes my issue can not be fixed, as in my most recent request to obtain an older program; but even then, the response is fast.
This time, something with my account was fixed that I didn't even know was a problem, but Support caught it and asked me if I wanted it cared for. It took 2 business days--tops.
Because of the nature of their jobs, SD Support can take a lot of flack. I just wanted to take this opportunity to post a public positive note about them, and to say THANK YOU!
Sometimes we tend to forget about the men behind the curtain. Seriously, if we didn't have them, we would ALL know it when the need were to arise.
Thanks again for all you do, SD Support!