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JoDa
JoDa
Join Date 07/2001
+14

Fences not showing in Impulse

December 11, 2008 10:22:39 AM from WinCustomize ForumsWinCustomize Forums

Impulse updated itself, then crashed. I uploaded the full install, installed it, it now works but doesn't show Fences which I already have installed.

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JoDa
ZubaZ
Join Date 11/2001
+917
Reply #1 December 11, 2008 10:30:11 AM
from Stardock ForumsStardock Forums

Check to make sure your registration is present

 

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JoDa
JoDa
Join Date 07/2001
+14
Reply #2 December 11, 2008 11:34:58 AM
from WinCustomize ForumsWinCustomize Forums

Thanks Zubaz, you are right, Fences is not among my registered products which is suprising since it was before the update. Maybe I did something wrong. How should I correct this?

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JoDa
ZubaZ
Join Date 11/2001
+917
Reply #3 December 11, 2008 11:56:18 AM
from Stardock ForumsStardock Forums

click on teh ? in the upper right of Impulse adn choose teh look up Serieal # option.  It'll be sent to you.

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JoDa
JMB1984
Join Date 03/2001
+47
Reply #4 December 11, 2008 1:18:22 PM
from WinCustomize ForumsWinCustomize Forums

JoDa, that's wierd, I do see it on your account. You've tried reloading Impulse once after it loaded & connected, I imagine? (E.g. it updated...let it connect & pull down new data, then restart it.)   It should definitely be showing for you, even regardless of being installed or not.

One random thing that probably won't help but would be helpful from a diagnostics step, head to "%allusersprofile%\Stardock\Impulse\data\public" and erase all the loose XML files in that folder. (you can leave the subfolders alone).

Thanks..

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JoDa
ZubaZ
Join Date 11/2001
+917
Reply #5 December 11, 2008 1:22:59 PM
from Stardock ForumsStardock Forums

One random thing that probably won't help but would be helpful from a diagnostics step, head to "%allusersprofile%\Stardock\Impulse\data\public" and erase all the loose XML files in that folder. (you can leave the subfolders alone).
Is this the same as usingthe "reset data" inthe Impulse prefs?

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JoDa
JoDa
Join Date 07/2001
+14
Reply #6 December 11, 2008 1:36:45 PM
from WinCustomize ForumsWinCustomize Forums

Here's something interesting.  I got my registration # for Fences from Look up Serial #s. I went to load it in using the Add Registration and I couldn't find Fences under Desktop or any other category. Needless to say I couldn't get any further. Weird!!

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JoDa
JoDa
Join Date 07/2001
+14
Reply #7 December 11, 2008 1:42:57 PM
from WinCustomize ForumsWinCustomize Forums

Thanks you guys. Impulse just relogged in on its own (I'm assuming you did that) and Fences is now there.

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JoDa
JMB1984
Join Date 03/2001
+47
Reply #8 December 11, 2008 2:44:46 PM
from WinCustomize ForumsWinCustomize Forums

JoDa: goodie

Zubaz, looking into it, no looks like that step isn't in the resetdata. Should add..

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JoDa
aufisch
Join Date 01/2002
+24
Reply #9 December 11, 2008 11:52:42 PM
from WinCustomize ForumsWinCustomize Forums

Hi there JMB, any ETA as to when Fences will be released to the public? I signed up for the Beta more than a month ago, but never got in. 

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JoDa
DorkCoffeez
Join Date 03/2006
+115
Reply #10 December 12, 2008 2:52:16 PM
from Stardock ForumsStardock Forums

Quoting aufisch,
reply 9
Hi there JMB, any ETA as to when Fences will be released to the public? I signed up for the Beta more than a month ago, but never got in. 

 

I fixed an issue on your account. If you refresh Impulse you should now find fences under MyDesktop for you. As a Object Desktop Subscriber you would have always had access to this once the beta became live. Please let me know here or through support@stardock.com if you have further troubles.

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JoDa
aufisch
Join Date 01/2002
+24
Reply #11 December 13, 2008 12:22:36 AM
from WinCustomize ForumsWinCustomize Forums

Thanks a lot Seabass. Fences is showing now! And here I was wondering why everyone seemed to have access to fences...

 

aufisch goes and quickly adds shortcuts to her desktop.

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