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Uvah
Uvah
Join Date 05/2006
+874

Blowing off steam

A need to rant

September 5, 2015 8:46:29 AM from WinCustomize ForumsWinCustomize Forums

I am so sick and tired of this bullshit! Going to the Xion website and trying to reset password to log in has been an exercise in futility! Nine times...nine... after my account has been activated with the new password it still refuses to let me log in. Reset password, new passwords, every damn time and I'm about ready to chuck it in the freakin' garbage its got me so pissed off. Going through the forums looking for solutions, none found, can't post because I can't log in....created a support ticket and I'm not holding my breath! I love skinning the audio player but if I don't get a satisfactory answer Xion will be history! I can make 'em but I can't move 'em. This effin sucks big time.

Rant over. 

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Uvah
IROKONESS
Join Date 04/2007
+656
Reply #1 September 5, 2015 9:03:54 AM
from WinCustomize ForumsWinCustomize Forums

If I could I would give xion 10 stars.   You know, the minus,minus, 10 stars.

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Uvah
DrJBHL
Join Date 04/2002
+4041 moderator
Reply #2 September 5, 2015 9:16:37 AM
from WinCustomize ForumsWinCustomize Forums

1) Try posting your problem on their facebook page, if they have one.

2) Alternatively, STOP resetting your password. Clearly, that's not helping and to continue is futile. Let their site 'digest' the last change. Return a couple of hours later and retry logging on.

3) If you have a friend from that site, perhaps he/she could post your problem or contact an admin?

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Uvah
Uvah
Join Date 05/2006
+874
Reply #3 September 5, 2015 10:18:27 AM
from WinCustomize ForumsWinCustomize Forums

I created a support ticket and am waiting on a reply. They emailed a password to log in, created just one new password. Account activated with new password too. But the log in sucks.

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