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ObjectDock 2.20 Now Available

objectdock faq support
2 Pages1 2 
Island Dog
opjose
Join Date 10/2001
0
Reply #26 August 26, 2015 1:10:25 AM
from Stardock ForumsStardock Forums

During installation under Windows 10 Pro x64....

 

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Island Dog
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #27 August 26, 2015 9:12:01 AM
from Stardock ForumsStardock Forums

Please download this tool and run it:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Please create a ticket here with the tool results attached:

https://esupport.stardock.com/index.php?/Tickets/Submit 

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Island Dog
opjose
Join Date 10/2001
0
Reply #28 August 26, 2015 9:32:01 PM
from Stardock ForumsStardock Forums

Done

I uploaded the Zip file.

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Island Dog
opjose
Join Date 10/2001
0
Reply #29 August 30, 2015 11:29:47 PM
from Stardock ForumsStardock Forums

Wow....

All I get as a response to this problem and posting of the results of the tool is.

 

"run sfc /scannow    and let us know if you have other issues."

 

That was an attempt at resolution?  Sheez...

 

The INSTALLER created the above posted errors.

 

Clearly something is amiss.

 

Please advise.

 

 

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Island Dog
Jafo
Join Date 03/2001
+1822 sdemployee
Reply #30 August 31, 2015 12:35:24 AM
from WinCustomize ForumsWinCustomize Forums

Quoting opjose,
reply 29

Wow....

All I get as a response to this problem and posting of the results of the tool is.

 

"run sfc /scannow    and let us know if you have other issues."

 

That was an attempt at resolution?  Sheez...

 

The INSTALLER created the above posted errors.

 

Clearly something is amiss.

 

Please advise.

 

 

 

Did you run sfc/scannow as requested?

Your install error indicates an issue with system files and is neither common nor normal.  What is 'amiss' is specific to your OS install.

The only solution/resolution is to follow any steps as requested by Support...

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Island Dog
opjose
Join Date 10/2001
0
Reply #31 August 31, 2015 1:51:47 PM
from Stardock ForumsStardock Forums

Yes  SFC /scannow returns NO ERRORS.

In addition I already mentioned that this is a NEW CLEAN INSTALL of Windows 10 Pro off of Microsoft's own ISO's from their web site.

I have also been able to reproduce the same problem on another machine also with a clean installation and with no other software installed on that computer.

All other Stardock software installs just fine except for Object Dock.

It is NOT "SPECIFIC" to my "OS INSTALL".

It is also disingenuous to tell someone " run SFC /scannow and have a nice day! " as if that is a resolution to a problem.



 

 

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Island Dog
The_Gear
Join Date 10/2013
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Reply #32 August 31, 2015 3:49:29 PM
from WinCustomize ForumsWinCustomize Forums

Quoting opjose,
reply 31

opjose

Please be patient and wait for us to get to your ticket before creating new tickets.

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Island Dog
Jafo
Join Date 03/2001
+1822 sdemployee
Reply #33 August 31, 2015 5:38:48 PM
from WinCustomize ForumsWinCustomize Forums

Quoting opjose,
reply 31

" run SFC /scannow and have a nice day! "

....was not the request.  It was "run sfc /scannow    and let us know if you have other issues." - which translates as 'run sfc and let us know if it indicates further/other issues with your OS install'.  Certainly NOT a 'disingenuous' statement.

Having the same issue on 2 'clean OS' installs simply means you have struck the same issue twice...and likely for the same reason, and again it is not a universal issue.  I certainly did not encounter it on any of the installs I did...

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Island Dog
sdrohan
Join Date 10/2012
+714 sdsupport
Reply #34 March 20, 2024 10:30:35 AM
from Stardock ForumsStardock Forums

All,

ObjectDock 3.01 was released today. For details, please see:
https://forums.stardock.com/526582/stardock-unveils-enhanced-objectdock-with-support-for-windows-1011

For upgrade questions, please see:
https://forums.stardock.com/526745/objectdock-3-upgrade-faq

To provide feedback, please see.
https://forums.stardock.com/526744/objectdock-3-release-feedback-thread

As always, thank you for your time, feedback, and support.

Sean Drohan
Stardock Product Lifecycle Manager

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