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don5318
don5318
Join Date 12/2001
+513

Renewal not applying

November 5, 2019 7:28:54 PM from WinCustomize ForumsWinCustomize Forums

I just renewed my subscription to Object Desktop, Wincutomize Subscription, Order number: 4405409

I'm still seeing ADDS, on the WC site, I've cleared my cache on all web browsers I use, and still get the adds.

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don5318
RedneckDude
Join Date 04/2009
+2210
Reply #1 November 5, 2019 7:31:37 PM
from WinCustomize ForumsWinCustomize Forums

They'll catch up.

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don5318
Chasbo
Join Date 01/2005
+958
Reply #2 November 5, 2019 8:34:03 PM
from WinCustomize ForumsWinCustomize Forums

Same thing happened to me. It got sorted out.

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don5318
don5318
Join Date 12/2001
+513
Reply #3 November 6, 2019 12:19:41 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Chasbo,
reply 2

Same thing happened to me. It got sorted out.

Well, I'm still seeing adds Chuck, don't know how long it will be for those in power will fix it for me.  

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don5318
don5318
Join Date 12/2001
+513
Reply #4 November 6, 2019 4:23:16 PM
from WinCustomize ForumsWinCustomize Forums

Does anybody read these, I still see Damn ADDS on WinCustomize site, after renewing my subscription, why is THAT!!!! I've explained that I deleted all history cache, and still see ADDS, if it can't be resolved, then please refund my money!!!

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don5318
AzDude
Join Date 11/2002
+555 sdemployee
Reply #5 November 6, 2019 5:04:25 PM
from WinCustomize ForumsWinCustomize Forums

Does it happen using different browsers ?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

 

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don5318
don5318
Join Date 12/2001
+513
Reply #6 November 6, 2019 8:51:01 PM
from WinCustomize ForumsWinCustomize Forums

Quoting AzDude,
reply 5

Does it happen using different browsers ?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

 

Yes, it does it on IE, Edge, Chrome, and Firefox.

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don5318
sdrohan
Join Date 10/2012
+705 sdsupport
Reply #7 November 7, 2019 10:39:32 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having trouble.

I'm still seeing ADDS, on the WC site, I've cleared my cache on all web browsers I use, and still get the adds.

Clear your browser again and it should work now...

Sean Drohan
Stardock Support Manager

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don5318
don5318
Join Date 12/2001
+513
Reply #8 November 7, 2019 12:25:33 PM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 7

Clear your browser again and it should work now...

Sean Drohan
Stardock Support Manager

Cleared all chaches, all is working good an all of my browsers, thank you very much Sean, for your help.    

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don5318
sdrohan
Join Date 10/2012
+705 sdsupport
Reply #9 November 7, 2019 12:44:22 PM
from Stardock ForumsStardock Forums

Quoting don5318,
reply 8

Cleared all chaches, all is working good an all of my browsers, thank you very much Sean, for your help.    

You are most welcome, don.

Sean Drohan
Stardock Support Manager

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