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davidoverton

Join Date 08/2001

logon studio version 1.00[a].a.017 (latest version) comes up as an expired beta

I tried to update the build I had last week and it failed with a timebomb issue. I just updated again on a clean install of Vista Ultimate and the same error occurs. The product loads, but when you hit apply, you get a message saying the product has expired.

Thanks

David

logonstudio

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Seeing same here.

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DorkCoffeez

Join Date 03/2006

+115

Are you both running Vista Ultimate? There is another thread that points to only the Ultimate installs having this trouble.

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DorkCoffeez

Join Date 03/2006

+115

Also to add to that I would need to know if they are 32 or 64bit.

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Same here...but nothing new.

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Vista Ultimate, SP1, 32-bit. I'm happy to provide access to a debugger should it be required as well as run any tests required.

Thanks

David

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DorkCoffeez

Join Date 03/2006

+115

I was speaking with the developers on this but so far we have not been able to replicate it. Could you please start formal tickets with support on this issue? [email protected].

Press and hold the Windows key, press R and type the following into the Run dialog:
dxdiag

Once everything loads, please click the "Save all information" button and attach the output file to the ticket you start up with us. Thanks very much!

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support call logged - can supply the number if you want. Just as a side node, if I download the 1.0 version from the web it does not time bomb, so it is specific to this build. Also, since this latest install was on a clean machine, there was no downloaded logon screen histories, or previous versions.

Thanks

David

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DorkCoffeez

Join Date 03/2006

+115

Try uninstalling Logon, restart, then install the regular version and not the beta.

To do this click the Stardock Orb > Preferences > General > uncheck the show prerelease version box. Then normally run the install/download.

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