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zoeshuvani
zoeshuvani
Join Date 04/2025
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Was a new customer

January 26, 2026 2:08:47 PM from WinCustomize ForumsWinCustomize Forums

So, I bought 4 stardock apps less than a year ago, and now when I log into wincustomize, it says I need to register and pay for a subscription to download any skins for anything?  What kind of scam was this?  Everything I read said I would have access to tons of downloads unlimited when i bought!...

 

Zoe

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zoeshuvani
basj
Join Date 03/2001
+1789 sdemployee
Reply #1 January 26, 2026 6:54:02 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14 

Thanks
Basj,
Stardock Community Assistant

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