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snyder8
snyder8
Join Date 11/2012
0

Desktop freezes temporarily

September 27, 2023 8:54:05 AM from Stardock ForumsStardock Forums

My desktop freezes at times. I am unable to click on any of the desktop icons to launch an app or execute a shortcut. However, the search bar and task bar are still active. After a minute or so, the desktop unfreezes and I can proceed as normal.

freezing desktop fences
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snyder8
basj
Join Date 03/2001
+1201 sdemployee
Reply #1 September 27, 2023 10:10:09 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system. Please refer here: https://support.stardock.com/space/SHC/1387954197/Contacting+Stardock+About+Fences+Issues

Also, need to know what steps have you take to determine that Fences is causing the issue.

Thanks
Basj,
Stardock Community Assistant.

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snyder8
snyder8
Join Date 11/2012
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Reply #2 September 27, 2023 10:16:39 AM
from Stardock ForumsStardock Forums

I am using Windows 11 on a Lenovo X1.

This problem started about a month ago but I can't put a finger on when.

I attribute the problem to Fences since nothing else is frozen, just the Fences desktop. I can run other programs on other windows or from the search and taskbars.

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snyder8
basj
Join Date 03/2001
+1201 sdemployee
Reply #3 September 27, 2023 10:19:04 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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