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kaylaartist06041995

Join Date 04/2020

actilvation on new pc

re actilvate

I have a new pc and migrated all stuff via pcmover. It is ON my new pc but will not activate. I get a pop up asking me to buy it...I already own it.

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AzDude

Join Date 11/2002

+554

Hello,

Sorry to hear you are having issues.

You need to deactivate the old so you can re activate to the new https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Report back here if that works for you ...

AzDude
Stardock Community Assistant

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Afraid that didn't work. I cannot de activate my object dock. BTW, deskscapes is working fine as I could enter my key. Object dock doesn't have one.

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AzDude

Join Date 11/2002

+554

Hello,

Sorry to hear you are having issues.

your downloads and keys : https://store.stardock.com/myaccount/products/

BTW - Object Dock is Not supported for Windows10

while you might find some features will work others won't .

AzDude
Stardock Community Assistant

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Been there, done that...not listed in my products. But it was activated on my current...this one... pc.

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It might be that your Objectdock license in another account. Please try that other account. If you do not have other account or lost it, please raise a support ticket using this link : https://stardock.atlassian.net/servicedesk/customer/portal/4. Include all your purchase details in there and Support should be able to help you from there.

Thank you,

Basj,
Stardock Community Assistant

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How to deactivate the program if there is no '?' as stated in this instruction: https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

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Quoting Stendy,

reply 6

How to deactivate the program if there is no '?' as stated in this instruction: https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Hello,
Sorry to hear you are having issues. For those product without "?", Raise a support ticket using the link I gave above. And support will help you from there.

Thanks
Basj,
Stardock Community Assistant.

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Glad for this post. I'm getting a new computer soon and was worried about how I'd move my copy of Object Desktop over.

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Quoting basj,

reply 7

Цитируя Стенди,

ответ 6

Как отключить программу, если нет символа '?' как указано в этой инструкции: https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Здравствуйте!
Сожалеем, что у вас возникли проблемы. Для продуктов без знака "?" Создайте запрос в службу поддержки, используя ссылку, которую я дал выше. И поддержка вам оттуда поможет.

Спасибо
Basj,
помощник сообщества Stardock.

I still haven't received a response from the support team.

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Quoting Stendy,

reply 9

I still haven't received a response from the support team.

Hello,

Please post your support ticket numbers here so I can forward it to support.

Thank you,

Basj,
Stardock Community Assistant

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