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artziz
artziz
Join Date 02/2021
0

Move Tabs sometimes it drag the windows out of group (Excel Only)

February 17, 2021 10:57:36 PM from Stardock ForumsStardock Forums

Winver :

20H2 (19042.789)

 

Step to recreate :

Not really sure, it happen when i'm working with excel (either big or small size excel with bunch excel tabs opened)

when i'm moving from one another it doing it sometimes, and really annoying

 

Video (Look closely at 14th - 15th Second):

sorry for the black overlay, it covering my work

Video

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artziz
basj
Join Date 03/2001
+507 sdemployee
Reply #1 February 17, 2021 11:47:14 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Never have similar report from others on this one. Need to know if you have any Excel extension/add-on that might not be compatible with Groupy?

Thanks
Basj,
Stardock Community Assistant.

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artziz
artziz
Join Date 02/2021
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Reply #2 February 18, 2021 12:01:19 AM
from Stardock ForumsStardock Forums

the only extension that i'm using is KuTools, and i've tried on freshly installed office it happened too

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artziz
basj
Join Date 03/2001
+507 sdemployee
Reply #3 February 18, 2021 12:49:45 AM
from Stardock ForumsStardock Forums

I can't recreate your issue on my system. Just to be clear. You said it happen when you tried to move? So you click on the a groupy tab, hold and drag it to the left or right?

Thank you,

Basj,
Stardock Community Assistant

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artziz
artziz
Join Date 02/2021
0
Reply #4 February 19, 2021 2:17:04 AM
from Stardock ForumsStardock Forums

by "move" is change my active tab, not moving the windows around.

at first i thougt after i activate "Only drag tab in a group when holding shift or right mouse button" option it would fix the problem, but it is not and now the whole windows is affected

new video after activating the option

 

and if you ask "maybe it is a mouse problem", i've tried a couple mouses and touchpad to on my laptop, and it still happening

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artziz
basj
Join Date 03/2001
+507 sdemployee
Reply #5 February 19, 2021 4:12:10 AM
from Stardock ForumsStardock Forums

I saw the new video and it seem that once you click on the groupy tabs it moved/shifted to the right by itself? If that is happening, that is indeed strange. Maybe first to make sure everything is ok on groupy side. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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artziz
artziz
Join Date 02/2021
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Reply #6 February 19, 2021 8:43:08 AM
from Stardock ForumsStardock Forums

it's following my cursor, like it sticking, eventho it shouldnt happened right after activating the "Only drag tab in a group when holding shift or right mouse button" option right ?

 

did you reference the wrong thread on how to reinstalling ? the bat file i see only delete fences

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artziz
basj
Join Date 03/2001
+507 sdemployee
Reply #7 February 19, 2021 8:53:15 AM
from Stardock ForumsStardock Forums

The purgexxx.bat is for the purge part. The re-installation steps are your normal installation, just make sure to re-download your installer again from your account and install that as you did before.

Thank you,

Basj,
Stardock Community Assistant

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artziz
Neil Banfield
Join Date 04/2001
+511 sdemployee
Reply #8 March 2, 2021 8:51:41 AM
from Stardock ForumsStardock Forums

Does it get stuck to your mouse until you press and release the mouse button again, or does it stop after a short period regardless?

It looks like Groupy doesn't realise the mouse button has been released, possibly because switching to Excel is taking more time than normal.

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