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keesio
keesio
Join Date 12/2012
0

How to completely clear out all previous settings

January 20, 2021 5:13:26 PM from Stardock ForumsStardock Forums

Hello,

One of my fences somehow disappeared and I have not found a way to get it back. Any items in the fence are also not visible. I know the files exist but they are simply not visible because the fence is hidden. I googled around for a solution to restore that fence but nothing worked. Hence I decided to uninstall Fences and reinstall. The issue is when I reinstall, it remembers my previous fences and it restores it back to the way it was, including the missing fence. I have tried clearing our every potential cached location, searching both for files in the file system and also the Windows registry. But still no luck. Where exactly are these settings stored??? I cleared everything out in my User directory and also the stuff left over in the installation directory. Help!

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keesio
keesio
Join Date 12/2012
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Reply #1 January 20, 2021 5:17:21 PM
from Stardock ForumsStardock Forums

I'm using Win10-64 and Fences 2.0

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keesio
basj
Join Date 03/2001
+489 sdemployee
Reply #2 January 20, 2021 9:11:45 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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keesio
basj
Join Date 03/2001
+489 sdemployee
Reply #3 January 21, 2021 8:50:13 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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keesio
JanOscar
Join Date 12/2002
+178
Reply #4 January 21, 2021 10:18:44 AM
from WinCustomize ForumsWinCustomize Forums

Quoting keesio,
reply 1

I'm using Win10-64 and Fences 2.0
Quoting basj,
reply 3

Just make sure to redownload the latest version from your account.
I might be wrong, but can Fences 2.0 be downloaded?

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keesio
sdRohan
Join Date 10/2012
+227 sdsupport
Reply #5 January 21, 2021 10:39:02 AM
from Stardock ForumsStardock Forums

Quoting JanOscar,
reply 4

I might be wrong, but can Fences 2.0 be downloaded?

If a client purchased it when it was available, yes, it would be on their account (as would be Fences 1 for that matter).  

However, it is no longer available nor is it supported.

Sean Drohan
Stardock Support Manager

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keesio
keesio
Join Date 12/2012
0
Reply #6 January 25, 2021 4:31:30 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 3

Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

The bat file worked like a charm! Thanks!

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keesio
basj
Join Date 03/2001
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Reply #7 January 25, 2021 7:12:42 PM
from Stardock ForumsStardock Forums

Quoting keesio,
reply 6

The bat file worked like a charm! Thanks!

Great to hear that.

Thank you,

Basj,
Stardock Community Assistant

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