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bigboyzback
Join Date 05/2005
0

Deskscapes will not work on my WIN 10

August 7, 2018 5:57:20 PM from WinCustomize ForumsWinCustomize Forums

no matter what I try deskscapes will not work on the latest 1709 Win 10...when I click on the switcher nothing happens ..it brings up the window where you choose what you want to do in deskscapes..but when  I click on the changer option..it just brings up the background picture changer( the regular one thats with WIN 10) and theres no choice anywhere there to use deskscapes and when I go to the folder with the dream files in it and right click on a dream file and choose change to desktop picture on the file nothing happens at all ???

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Reply #1
AzDude
Join Date 11/2002
+185
August 7, 2018 7:03:05 PM from WinCustomize ForumsWinCustomize Forums

Hello,

Would you Please try this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version.

 

 

AzDude
Stardock Community Assistant

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Reply #2
bigboyzback
Join Date 05/2005
0
August 8, 2018 1:10:29 AM from WinCustomize ForumsWinCustomize Forums

I did that like 3 times already..no change and I even gave the APP admin rights too...someone else said to install K-lite Codec pack and that also made no difference....

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Reply #3
bigboyzback
Join Date 05/2005
0
August 8, 2018 1:14:08 AM from WinCustomize ForumsWinCustomize Forums

I tried installing it back when I had the 1607 Win 10 build and now with the newest 1709 Build and it never worked...both times I went to the stardock website and download the latest version of it...I wonder if it has anything to do with the fact that I already use windowblinds 10 too??..but I just use a normal background picture..

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Reply #4
AzDude
Join Date 11/2002
+185
August 8, 2018 4:45:38 AM from WinCustomize ForumsWinCustomize Forums

Hello

Would you Please try a Clean Boot: https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot

 

AzDude
Stardock Community Assistant

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Reply #5
bigboyzback
Join Date 05/2005
0
August 8, 2018 8:21:08 PM from WinCustomize ForumsWinCustomize Forums

I did all that you told me to but still nothing ..but I did notice that when I went to activate the product..it said something went wrong and I would have to activate it thru email..so I did that tonight...I wonder if thats why it still wont work??..the product isnt activated yet???

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Reply #6
bigboyzback
Join Date 05/2005
0
August 8, 2018 8:21:43 PM from WinCustomize ForumsWinCustomize Forums

I have to wait now until I get an email back that its ben activated

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Reply #7
bigboyzback
Join Date 05/2005
0
August 9, 2018 6:07:17 PM from WinCustomize ForumsWinCustomize Forums

well I did everything that you told me to and I actually work in the IT field and its got me baffled...I dont get it...its installed but theres still something blocking it

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Reply #8
bigboyzback
Join Date 05/2005
0
August 9, 2018 6:15:15 PM from WinCustomize ForumsWinCustomize Forums

let me ask you this?? when you bring up the APP and you click on changing the dreamscapes picture and it brings up the WIN 10 background picture panel..where are you supposed to see the dreamscapes APP in that window..where should it appear there..

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Reply #9
AzDude
Join Date 11/2002
+185
August 9, 2018 6:31:57 PM from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

When you open the Deskscapes program have you check your settings and updated

your product Key , see below ..

 

 


AzDude
Stardock Community Assistant

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Reply #10
AzDude
Join Date 11/2002
+185
August 9, 2018 6:43:49 PM from WinCustomize ForumsWinCustomize Forums

Hello,

You say you did a uninstall and reinstall , BUT did you ACTUALLY do the PURGE and try a CLEAN BOOT ?

a Purge  is different than a regular uninstall !!

and a Clean Boot allows to to open the program with no interference from other programs !!

the 3rd photo above shows you the dream preview windows when the app is open 

then click apply to my desktop to run the actual dream.

 


AzDude
Stardock Community Assistant

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Reply #11
AzDude
Join Date 11/2002
+185
August 9, 2018 7:47:50 PM from WinCustomize ForumsWinCustomize Forums

Hello, make sure you are using Deskscapes version 8.51 for Windows 10

 

 

 


AzDude
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Reply #12
AzDude
Join Date 11/2002
+185
August 9, 2018 8:11:06 PM from WinCustomize ForumsWinCustomize Forums

Hello, also you might want to install latest version of Lav Decoder http://www.free-codecs.com/download/lav_filters.htm

 

 

 


AzDude
Stardock Community Assistant

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Reply #13
bigboyzback
Join Date 05/2005
0
August 9, 2018 11:25:27 PM from Stardock ForumsStardock Forums

I finally got it to work..I was downloading an older version and I dint know it...I got the correct one and its all good now thanx for all your help

 

 

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