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Denis1007
Denis1007
Join Date 11/2006
0

long time not used but reativation is not working

July 10, 2016 2:59:12 AM from Stardock ForumsStardock Forums

Hello,

 

As I was working on destop pc's I used Multiplicity.

Now I use almost all the time notebooks, and had no intention to use Multiplicity.I can download the soft again with no double payment?

 

 

Friendly greetings,

 

Denis

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Denis1007
DrJBHL
Join Date 04/2002
+4038 moderator
Reply #1 July 10, 2016 6:22:39 AM
from WinCustomize ForumsWinCustomize Forums

 

If you go to your account at the Stardock store (https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products) and sign in, you should be able to download your software.

 


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Denis1007
Denis1007
Join Date 11/2006
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Reply #2 July 10, 2016 9:07:45 AM
from Stardock ForumsStardock Forums

Allright,

 

This is working for the download.

 

I installed it but now another problem showes up.

Neigther one of the 2 notebooks is installed ussing passwords.

But when I try to setup mutltiplicity, the soft is asking for a usersname, and a password.

I used nothing, 0000, 1111, admin/admin, but nothings works.

BTW, Cable between the notebooks is a crossovercable.

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Denis1007
RedneckDude
Join Date 04/2009
+2206
Reply #3 July 10, 2016 9:21:41 AM
from WinCustomize ForumsWinCustomize Forums

One of your PCs has to be a primary. The primary needs activation using either your email and password, or the activation code for Object Desktop. Secondaries need no activation.

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Denis1007
Denis1007
Join Date 11/2006
0
Reply #4 July 10, 2016 10:20:25 AM
from Stardock ForumsStardock Forums

I know,

 

I was ussing the soft for a few years.

Befor, never had any problem.

Now, the prior notebook often showes the message that the connection is broken.

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Denis1007
DrJBHL
Join Date 04/2002
+4038 moderator
Reply #5 July 10, 2016 11:34:20 AM
from WinCustomize ForumsWinCustomize Forums

For further help, you should write to esupport at Stardock.

https://esupport.stardock.com/index.php?/Tickets/Submit

Describe your problem and give the url of this thread. Keep, but do not answer the "auto-reply" (it has your 'ticket number'). You can add that ticket number to your Original Post at the top of this page. Do not add your email or any of your account details. Replying to the 'auto-reply' will kick your ticket to the end of the line.

Wait until an actual person answers you.

Support works 9-5 M-F. Eastern USA time.

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