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fPortal

Join Date 02/2002

Cannot get to install on Windows 10 Pro

Don't know if any of you have been able to get it to install on Windows 10 Pro (Build 10074)

It starts and almost at the end, just freezes and nothing else. No errors or anything.

Any ideas?

Thank you

objectdock

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DaveBax

Join Date 10/2007

+629

Any Ideas?

You sure won't get and ideas or advise if you don't say what won't install.

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Any ideas?

Yes, wait until Stardock supports Windows 10 and updates the software. Win 10, as an unreleased OS is not yet supported. Patience.

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DaveBax

Join Date 10/2007

+629

Quoting Wizard1956,

reply 2

Yes, wait until Stardock supports Windows 10 and updates the software

Randy actually Start 10 is in it's at lease 2nd beta and SD does say it's for windows 10.

If that is whats no installing SD may want to know about it. If it's something else then it's not supported. Either way what ever it is not installing the person should post the program.

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Since this is the ObjectDock section, I'm going to take a wild stab that the original poster is trying to install objectdock under Win10.

Objectdock, along with "a few" Stardock programs will install under Win10 with compatibility mode (WindowBlinds 8.12 and IconPackager 5).

1.Right click the setup file

2.Click properties

3.Click the compatibility tab

4.Click the check box under "Run this program in compatibility mode for:"

5.Click the drop down box and point to (the best for me) Windows 7.

6.Click OK

7.Exit out of the properties window, and double click the setup file.

8.ObjectDock should install.

I just installed it with build 10074 and it worked. YMMV

Good luck!

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Quoting DaveBax,

reply 3

Quoting Wizard1956,

reply 2

Yes, wait until Stardock supports Windows 10 and updates the software

Randy actually Start 10 is in it's at lease 2nd beta and SD does say it's for windows 10.

If that is whats no installing SD may want to know about it. If it's something else then it's not supported. Either way what ever it is not installing the person should post the program.

Since the OP is in the ObjectDock Support Forum, I assume we are discussing OD, which as I said is not yet supported. Start Ten is a special case and was written specifically for Win 10, technically, it isn't "Updated" Previous Software.......

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The reason is that ObjectDock doesn't support anything above Windows 7. In Windows 8 it has severe performance problems where most of the time the dock is unresponsive, slow and has visual glitches.

I tried communicating with Stardock support, however their scripted response and suggestion to install sketchy 3rd party data collection software was worthless. ObjectDock is not compatible with Windows 8 and therefore probably not compatible with Windows 10 either.

Seems the Stardock forum is broken too. "The reply that you tried to make got all jumbled on the way to our server. Please wait a moment and try again." over and over.

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RedneckDude

Join Date 04/2009

+2197

searren, are you using Windows 10 to try to post to the forums?

If so, are you using Project Spartan?

If so, Project Spartan is still in beta and the ""The reply that you tried to make got all jumbled on the way to our server. Please wait a moment and try again."" response is likely because Spartan isn't fully developed. Try using IE11.

I have been at WinCustomize for 11 years now and have never seen that message.

Quoting searren,

reply 6

Seems the Stardock forum is broken too.

Is it easier to assume that the forum is broken than it is to realize that Windows 10 is in beta and therein lies the problem?

Stardock/Wincustomize can't be expected to make sure they work perfectly with beta/unreleased software/OSes.

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Jafo

Join Date 03/2001

+1753

Quoting searren,

reply 6

Error log collection software is hardly 'worthless'. Instead it is pivotal to specific user's bug reports/issues.

Windows 10 is quite some distance away from being RTM and as such altering existing software to install and function as expected with an as yet unreleased OS is patently pointless as it will almost definitely need to be changed several times more before the OS is Gold....

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RedneckDude

Join Date 04/2009

+2197

Nevermind....

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My apologies, I did not realize that I did not put what software I was talking about.

Sorry for the delay in responding I'm on the road a lot. I finally managed to get it to work with Windows 10 but thank you for all the suggestions.

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DaveBax

Join Date 10/2007

+629

Glad you got it working.

Sorry about my comments. I must look better and didn't see it was in OD section. Sometimes you have to give an old man a break.

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Error log collection should be reliant upon the facilities already present in Windows or alternately, an open source piece of software or a piece of software developed by your own company. You do not instruct people to grab some sketchy third party software. It makes your company look unprofessional and careless.

And I don't know what you mean with Windows 10. I don't use it and I won't until at least RTM. I was talking about the fact that ObjectDock is not even compatible with Windows 8 (in my case Windows 8.1 Pro) and would likely not be compatible with Windows 10 as well. Whatever, I'm done with ObjectDock as it refuses to behave and support has been worthless, offering nothing but scripted answers. I'll just eat the freakin' $10 and know never to pay for anything from Stardock again.

For RedneckDude: No, I am using Firefox. I have zero problems with anything else on my end, so I assume it's the site. I don't think I'll ever touch Edge due to Microsoft's security record with IE.

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Our support tool is not third party. It isn't relying on anything you don't have. (The exception of .net as Windows 8 may need to download it)

ObjectDock is compatible with Windows 8/8.1.

We offer responses which have been proven to help customers in the past, as well as hand typed responses. Unfortunately I did not find any tickets under your username/email address. Do you have a ticket ID so I can review what may be happening? I found your tickets, where 1 you had not responded to and the other it appeared the issue was something that occasionally happened, but not all the time. That makes it difficult to pin down, as Sean said in the reply. Your tickets also appear to be about 63+ Days old without any further responses from you. We'd be happy to continue assisting you if you would like to reply to either ticket and we can go from there.

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I have been running it on Windows 8 and 8.1 pro since they were beta as well with no problems. Now it is running on Windows 10 Pro with no problems. So far it is the best dock that I have used on Windows.

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