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RonLugge
RonLugge
Join Date 05/2004
+50

Registration Invalid

February 16, 2010 4:06:59 PM from Stardock ForumsStardock Forums

For some reason, Impulse has decided that my registration for WindowBlinds 7 is invalid.  I think this may have to do with the fact that I started with WindowBlinds, then moved to purchasing ObjectDesktop, but I'm not sure.

 

This issue effects my laptop, not (I think) my desktop.

 

Any ideas?

windowblinds
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RonLugge
milksama
Join Date 09/2005
+62
Reply #1 February 16, 2010 4:19:42 PM
from WinCustomize ForumsWinCustomize Forums

Try closing Impulse and running the following file:

http://sd.stardock.com/curthendzell/fix_registrations.reg

Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly.  Once you follow the link, save the file and double click it to apply it.  Then relaunch Impulse.  You will need to re-login with your username/e-mail (either will work) and password.


Mike

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RonLugge
RonLugge
Join Date 05/2004
+50
Reply #2 February 17, 2010 1:24:25 AM
from Stardock ForumsStardock Forums

Alas, that just screwed Impulse up so completely I couldn't even log into it!  I'm going to try reinstalling it now.

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RonLugge
RonLugge
Join Date 05/2004
+50
Reply #3 May 5, 2010 5:37:39 PM
from Stardock ForumsStardock Forums

OK, I thought I had this fixed.  But now Windowblinds isn't even showing up at installed on my laptop, and I'm having the same problem again.  I tried clearing local data and the fix reg... any ideas?

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RonLugge
lgspence
Join Date 03/2003
+38
Reply #4 May 6, 2010 7:41:26 AM
from WinCustomize ForumsWinCustomize Forums

I have the same problem with IconDeveloper. Registration invalad.What can I do.Uninstalling and reinstalling does not work.

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RonLugge
Hankers
Join Date 04/2004
+539 moderator
Reply #5 May 6, 2010 7:47:28 AM
from WinCustomize ForumsWinCustomize Forums

Moved post to Support section.

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RonLugge
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #6 May 6, 2010 10:26:03 AM
from Stardock ForumsStardock Forums

lgspence, I have fixed your IconDeveloper registration. Please visit https://www.stardock.com/support/ and enter your email in to have the correct registration sent to you. Anyone else having registration issues please send us an email to support@stardock.com

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RonLugge
lgspence
Join Date 03/2003
+38
Reply #7 May 7, 2010 12:25:02 PM
from WinCustomize ForumsWinCustomize Forums

Thanks Gargabee.

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RonLugge
khuz
Join Date 01/2002
0
Reply #8 May 16, 2010 4:30:32 AM
from Stardock ForumsStardock Forums

I just bought a renewal licence from Stardock for ObjectDesktop.

Email told me to download Impulse and use serial above which there isnt one and the one I have, expired already back i 2006.

I have no idea how to go about it. I have contacted the support team but no answer so far.

 

Please if you can help.

 

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RonLugge
Hankers
Join Date 04/2004
+539 moderator
Reply #9 May 16, 2010 7:09:31 AM
from WinCustomize ForumsWinCustomize Forums

khuz - Please post the ticket number you received from Stardock support. Did you use the same email to purchase the renewal as you had previously purchased ObjectDesktop with?

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RonLugge
khuz
Join Date 01/2002
0
Reply #10 May 16, 2010 12:09:23 PM
from WinCustomize ForumsWinCustomize Forums

Hello Hankers, Sorry I double posted on different subjects. I was just frustrated.

My ticket number is NRJ-555625.

It was on the same account I bought the software and renewal for ObjectDesktop.

 

Thanks.

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RonLugge
Hankers
Join Date 04/2004
+539 moderator
Reply #11 May 16, 2010 1:33:59 PM
from WinCustomize ForumsWinCustomize Forums

I will make sure support are aware of this when they return to work tomorrow morning.

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RonLugge
khuz
Join Date 01/2002
0
Reply #12 May 16, 2010 6:40:08 PM
from WinCustomize ForumsWinCustomize Forums

Thank you very much Hankers. Hope to hear from you soon. I cannot wait to try the software!

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RonLugge
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #13 May 17, 2010 10:23:47 AM
from WinCustomize ForumsWinCustomize Forums

Thank you for your patience, we're looking into the problem now.

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RonLugge
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #14 May 17, 2010 11:11:57 AM
from WinCustomize ForumsWinCustomize Forums

I've updated your registration, so you should be good to go.  If you're still having trouble, try closing Impulse and running the following file:

http://sd.stardock.com/curthendzell/fix_registrations.reg

Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly.  Once you follow the link, save the file and double click it to apply it.  Then relaunch Impulse.  You will need to re-login with your username/e-mail (either will work) and password.

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