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Robtastyness
Robtastyness
Join Date 08/2008
0

I bought and downloded objectdock (i feel scammed) it wont open up

help

June 10, 2009 9:30:08 PM from WinCustomize ForumsWinCustomize Forums

i bought and downloaded objectdock, and whenever i try to open it, it says... "program has stopped working" even before it got to actually open up:/

so that's £12 down the drain unless someone can help me? id be very greatful.

beginners
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Robtastyness
MadDeez
Join Date 11/2001
+147
Reply #1 June 10, 2009 9:39:47 PM
from WinCustomize ForumsWinCustomize Forums

try uninstalling, rebooting, and reinstalling. that's worked for me with other apps.

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Robtastyness
Littleboy
Join Date 03/2001
+91
Reply #2 June 10, 2009 9:42:10 PM
from WinCustomize ForumsWinCustomize Forums

Hi!

You should contact support with your computer information so that they can try to work out the problem.

Just drop an email to support@stardock.com explaining your problem. Make sure to include as much information about your computer as possible (operating system, CPU, amount of memory, version of ObjectDock, etc.).

In any case, if they cannot make it work on your computer, you will most certainly be eligible for a refund, so your money is not lost

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Robtastyness
ZubaZ
Join Date 11/2001
+917
Reply #3 June 10, 2009 9:42:16 PM
from WinCustomize ForumsWinCustomize Forums

Are you installing through Impules?

Did you have the trial installed?  Did you uninstall that?

What OS?  What version of that OS?

Can you post the full error?  Or the entry from the Windows event log?

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #4 June 10, 2009 9:44:12 PM
from WinCustomize ForumsWinCustomize Forums

i did that twice! and cleared my registery files before reinstallig it again too! gahh:( it worked on my old computer..

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #5 June 10, 2009 9:48:03 PM
from WinCustomize ForumsWinCustomize Forums

no i didnt download froom impulse!

windows didnt give me a full report either. but i can give you my system specs...

 

 

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Robtastyness
Bichur
Join Date 10/2003
+253
Reply #6 June 10, 2009 10:04:16 PM
from WinCustomize ForumsWinCustomize Forums

unistall it, reboot, try installing it via Impulse

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #7 June 10, 2009 10:19:49 PM
from WinCustomize ForumsWinCustomize Forums

i just did this very second and the same windows message popped up:/

 

"this program has stopped working" etc

 

and i did cleear my registery files and all that shiz.

 

system...

windows vista home premium (service pack 2)

Processor Inter(R) Core(TM)2 Duo CPU T5750 @ 2.00 GHz 2.00GHz

Memory (RAM) 3GB

my system type is 32bit operating system

NVIDIA GeForce 9300M G

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Robtastyness
ShelbyGT_The_Car
Join Date 01/2004
+103
Reply #8 June 10, 2009 10:25:34 PM
from WinCustomize ForumsWinCustomize Forums

turn off the anti-spy program or uninstall it and reinstall OD.

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #9 June 10, 2009 10:33:54 PM
from WinCustomize ForumsWinCustomize Forums

thanks, shall ii also turn off my fire wall while installing it?

and when should it be safe to turn them back on?

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Robtastyness
Bichur
Join Date 10/2003
+253
Reply #10 June 10, 2009 10:52:37 PM
from WinCustomize ForumsWinCustomize Forums

once ODock is up and running, turn the other back on

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #11 June 10, 2009 11:06:20 PM
from WinCustomize ForumsWinCustomize Forums

FOR FUCK SAKE (excuse my language)

but i uninstalled it then rebooted my system

after, i searched for all files that were left over from objectdock and deleted them

i deleted the registry files from objectdock. then i rebooted my system again

once my computer started up i disabled all my firewalls and virus protectors

then i reinstalled objectdock from tthe impulse progrramme i downloaded

then i tried running objectdock after instalation and it still came up with the same fucking message:(

ffs i dont get why...

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Robtastyness
AnneMarie
Join Date 03/2007
+13
Reply #12 June 10, 2009 11:14:37 PM
from WinCustomize ForumsWinCustomize Forums

Like Littleboy said... Contact Stardock support.. THey are very Friendly and Helpful. Its the best place to go for help if these forums doesn't help.

It sounds like you might need to contact Stardock support. They will do their best to get your apps in Great Working order. GL

 

Anne

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Robtastyness
yrag
Join Date 08/2001
+393
Reply #13 June 10, 2009 11:14:47 PM
from WinCustomize ForumsWinCustomize Forums

Easy Pal... look in Adminstrative Tools/ Event Viewer/ Window Logs. Paste the error(s)

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #14 June 10, 2009 11:17:11 PM
from WinCustomize ForumsWinCustomize Forums

http://yfrog.com/5dfgtyhjklj

 

 

here's a screen shot off my problem...

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Robtastyness
yrag
Join Date 08/2001
+393
Reply #15 June 10, 2009 11:23:04 PM
from WinCustomize ForumsWinCustomize Forums

Great..... now go do what I told you to do.....

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #16 June 10, 2009 11:23:37 PM
from WinCustomize ForumsWinCustomize Forums

 

ObjectDock.exe
1.9.0.535
462e9092
PSDProtect.dll_unloaded
0.0.0.0
477bcdc1
c0000005
00c82690
9a4

01c9ea414abfbe75

 

Log Name:      Application
Source:        Application Error
Date:          11/06/2009 04:04:10
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Rob-PC
Description:
Faulting application ObjectDock.exe, version 1.9.0.535, time stamp 0x462e9092, faulting module PSDProtect.dll_unloaded, version 0.0.0.0, time stamp 0x477bcdc1, exception code 0xc0000005, fault offset 0x00c82690, process id 0x9a4, application start time 0x01c9ea414abfbe75.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-11T03:04:10.000Z" />
    <EventRecordID>47658</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Rob-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ObjectDock.exe</Data>
    <Data>1.9.0.535</Data>
    <Data>462e9092</Data>
    <Data>PSDProtect.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>477bcdc1</Data>
    <Data>c0000005</Data>
    <Data>00c82690</Data>
    <Data>9a4</Data>
    <Data>01c9ea414abfbe75</Data>
  </EventData>
</Event>
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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #17 June 10, 2009 11:24:50 PM
from WinCustomize ForumsWinCustomize Forums

i hope thatt was the rright thing i pasted

 

and i will try out the support too anne:) thanks

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Robtastyness
yrag
Join Date 08/2001
+393
Reply #18 June 10, 2009 11:31:54 PM
from WinCustomize ForumsWinCustomize Forums

Is this an Acer computer?

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #19 June 10, 2009 11:36:58 PM
from WinCustomize ForumsWinCustomize Forums

yeah it is, good guess

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Robtastyness
yrag
Join Date 08/2001
+393
Reply #20 June 10, 2009 11:45:29 PM
from WinCustomize ForumsWinCustomize Forums

http://miles.4.home.comcast.net/yrag/Acer.reg

Run it. Reboot.

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Robtastyness
Robtastyness
Join Date 08/2008
0
Reply #21 June 10, 2009 11:52:24 PM
from WinCustomize ForumsWinCustomize Forums

what will that do? thanks for the effort of helping me:D

 

Edit: its basically a blank page with a bit of coding on it... nothing to download><

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Robtastyness
ShelbyGT_The_Car
Join Date 01/2004
+103
Reply #22 June 10, 2009 11:58:02 PM
from WinCustomize ForumsWinCustomize Forums

yrag your gona have to explain whats going on before he will use the reg tool.

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Robtastyness
yrag
Join Date 08/2001
+393
Reply #23 June 10, 2009 11:58:20 PM
from WinCustomize ForumsWinCustomize Forums

Download/ Save/ Right click/ Merge. Reboot.

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Robtastyness
NightTrainthedark
Join Date 07/2003
+255
Reply #24 June 10, 2009 11:59:33 PM
from WinCustomize ForumsWinCustomize Forums

yrag can be trusted.

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Robtastyness
ShelbyGT_The_Car
Join Date 01/2004
+103
Reply #25 June 11, 2009 12:02:16 AM
from WinCustomize ForumsWinCustomize Forums

Completely!

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