Store blew up.

from Stardock Forums

True story. Cart software shit the bed. Been down for several hours.

5,309 views 10 replies
Reply #1 from WinCustomize Forums Top
Nicely put  :LOL: 
Reply #2 from WinCustomize Forums Top
And I still don't get it :NOTSURE: :LOL:
Fences - Organize your desktop icons today!
Reply #3 from WinCustomize Forums Top
The store is up, and working properly.  Can you give more details as to what issues you're having?
Reply #4 from Stardock Forums Top
The store is up, and working properly.  Can you give more details as to what issues you're having?
End of quote


Any time I try to access any kind of cart software (add to cart, view cart, part of checkout), I get dumped to an error page.

Stardock Store Page Error.
Sorry, there was a problem loading this page.
Our staff has been notified of the error and will investigate it.

If you would like to reference this error, please email [email protected] and include the
reference number "6eee6221-8ff9-4195-a778-5309b748e04f".
End of quote


Does this through Firefox 2.0.0.15 and IE7. And via Impulse.

I can browse the store, but I can't actually BUY anything.
Reply #5 from Stardock Forums Top
Hello?  :NOTSURE: 
Reply #6 from WinCustomize Forums Top
It's not chat; it's a forum.  :)  And there may be other folks waiting for support.  ;)
Reply #7 from WinCustomize Forums Top
Hmmm... what are you trying to purchase?  Maybe if I try to purchase what you're purchasing I can dupe the error.

Please be patient.  We can't be watching a forum thread every minute.  Someone will respond to your inquiries once they are read.

Thanks,
Reply #8 from Stardock Forums Top
Anything - any page I just click on cart from the first page and it'll dump to an error. Space Rangers 2, Object Desktop... maybe something with my account?
Reply #9 from WinCustomize Forums Top
Hi, Uranium, I had the exact same issue the day before yesterday and it has been resolved satisfactorily. I sent off an email to Stardock sales with my reference number and the following day I received an email back with my serial No and purchase details, etc. If you do the same I am sure the issue will be promptly dealt with and your order fulfilled. :)
Reply #10 from WinCustomize Forums Top
The store is up and running now. It has been for a while. If you are still having troubles please let us know.