Hi.
Today i placed my first order with impulse/stardock (Grotesque Tactics) and i find it very strange that i didnt instantly receive any information about my game/serial numbers. I already ordered often at other well known digital gaming download services and always instantly got my games added to my account or received e-mails with serial numbers.
But not here at stardock. Thats all what i got after placing my order: "Your Order is being processed. Your order has been received. When we have completely processed your order, you will be notified via e-mail with download instructions for the products you have purchased."
That sound for me like orders are processed manually.
So disappointed that i have to wait for my game, how long does it usually take?
Oh yea, i already tried this reg-fix i found often here in the forums and i also tried to delete the data in the impulse client but it didnt help anything.
I also entered my e-mail address at https://www.stardock.com/support/ to receive my serial numbers by mail. but thats all i got:
=--------------------------------------------------------------------=
----- Stardock.net Account ----
UserName : gemedes
Email : *myemailhere*
----- Product Serials ----
Product Name : Impulse
User Name :
=--------------------------------------------------------------------=