This is a fantastic read for anyone using software, and everyone should give it a read...
When you report an issue, we need information in order to debug it, because we may not be seeing it here on our test platform, or even using our test accounts on Wincustomize.
Information you should always give us...
- Time of day.
- Your time zone.
- Any error output you see on the screen. (copied verbatim, not a general 'something like this')
- The browser you use. (For this its obvious, because its IE only right now)
- Your browser version.
So this is basically a 'help us, help you' situation. I'll take a look at the issue, but without specifics I may not be able to find the bug youre seeing.