How can I re-enable the Groupy 2 hover bar for a specific app?

Hello,
Sorry to hear you are having issues. I know there is feature to "Do not paint a tab when only one tab exist", (found it at "tab appearance->Advance tab settings->") but, that apply to all applications. Not really sure if that can be applied to specific application only. If you did it, how did you do it, I need to try to reproduce it.

Thank you,
Basj,
Stardock Community Assistant.

Not really sure what you're trying to show with your screenshot. Please elaborate.

Thank you,

Basj,
Stardock Community Assistant

Hi Basj,

The issue is not with the screenshot itself. I'm trying to restore a Groupy 2 feature that I accidentally disabled.

I selected the option "Do not show hover bar when ungrouped for this app" for Windows File Explorer.

Since then, the hover bar no longer appears for File Explorer windows, and I cannot find any setting in Groupy 2 to reverse that choice.

I've already tried reinstalling Groupy 2 and resetting its settings, but the hover bar still does not appear.

My question is simple: How can I undo the "Do not show hover bar when ungrouped for this app" setting and restore the hover bar for File Explorer?

I'm using Groupy 2.3.1.1.

Thank you.

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Understood, I'll wait for an update from the Stardock Support Team. Thank you.

You could try checking the Groupy 2 application-specific settings or resetting the configuration for Cursor and File Explorer. Since the global hover bar option is already enabled, the issue may be caused by a per-application exclusion setting stored somewhere other than the registry key you checked. You could also contact Stardock Support to ask whether there is a way to clear this setting for specific applications without resetting all Groupy preferences.

Thank you for your reply.

However, I find your response rather disappointing, as it does not provide a concrete solution to the issue I reported.

In a previous message, Basj explicitly stated:
"I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates."
I was therefore under the impression that my issue had already been escalated to Stardock Support.
Now I am being advised to contact Stardock Support myself, which is precisely what I understood had already been done.

Regarding the technical issue, I have already checked the global hover bar settings, investigated the relevant registry configuration, and attempted a complete reinstallation of Groupy 2. None of these steps resolved the problem.

The issue began after selecting "Do not show hover bar when ungrouped for this app" for specific applications, including Cursor and Windows File Explorer. There appears to be no accessible way to reverse this selection.

You mentioned that the exclusion might be stored somewhere other than the registry key I checked. If that is the case, I would appreciate a precise technical answer:

Where does Groupy 2 store these application-specific exclusions, and what is the correct procedure to remove them without resetting all other preferences?

If this information is not available to the community support team, please escalate the issue to the actual Groupy 2 development or technical support team, as I was previously told would happen.
I am not asking for general troubleshooting suggestions. I am asking how to reverse a setting provided by Groupy 2 itself.
Thank you for your attention. I look forward to a concrete technical response.

Hello,
Sorry for the slow respond. Perhaps Support was busy with new version released. I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Hello Basj,

I find this latest response unacceptable.
You previously informed me that my issue had been forwarded to the Stardock Support Team. After waiting for assistance, I am now being told that Support may have been busy with a new version release and that my request has been forwarded again.

Being busy is not an acceptable explanation for repeatedly failing to provide technical assistance to a paying customer.

I am a long-standing Stardock customer. Over the years, I have purchased six Stardock products, and I am currently considering Groupy 2 as my seventh purchase.
After supporting your company for years, I expect to be treated with professionalism and respect, not repeatedly asked to wait without any meaningful progress.
Releasing new versions and managing internal workloads are Stardock's responsibilities. Customers should not have to bear the consequences of those priorities. If your support team is busy, Stardock needs to allocate the necessary resources to provide proper customer assistance.
Furthermore, my technical question is neither vague nor unreasonable.
Groupy 2 provides an option called "Do not show hover bar when ungrouped for this app". After selecting it for applications such as Cursor and Windows File Explorer, I cannot find any way to reverse that setting.
I have already investigated the relevant settings and registry entries and attempted a complete reinstallation.

All I am asking is where Groupy 2 stores this application-specific exclusion and how to remove it.

This should be a straightforward question for the people who develop and support the software.
I am not willing to continue receiving generic replies or repeated assurances that my request has been forwarded.
If Stardock cannot provide proper technical support for its own products, I will seriously reconsider future purchases and share my experience through detailed, negative customer reviews on Trustpilot and other relevant platforms.
This is not how a company should treat a loyal customer who has supported its products for years.
I expect a concrete technical response from someone qualified to address the issue, rather than another message asking me to wait.

Regards

Hello mooner73,

Thank you for taking the time to share your concerns so clearly. I understand your frustration, especially given your long history as a Stardock customer and the effort you’ve already put into troubleshooting this issue.

To clarify my role: I act as a point of contact between customers and Stardock’s Support and Development teams. I don’t have direct access to internal schedules or technical details, but I do make sure your requests/concern are forwarded to the right team. Your question about the application‑specific exclusion in Groupy 2 has been passed along again for review.

I realize that waiting without a concrete answer is disappointing, and I want to assure you that your feedback is being taken seriously. While I cannot provide the technical details myself, I’ve emphasized to the Support team that your case requires a qualified response rather than another generic update.

I appreciate your patience and your continued support of Stardock products. Your loyalty and feedback are valued, and I will continue to follow up internally until a proper technical answer is provided.

Best regards, 

Basj,
Stardock Community Assistant

Hello Basj,

It has now been 17 days since your last response on October 17, and I still have not received a single technical answer from Stardock.

Frankly, this is disgraceful.

I have been a loyal Stardock customer for years, purchasing multiple products and supporting your company. Yet when I encounter a problem and ask for technical assistance, I am left waiting for weeks without any meaningful response.

You explicitly stated that my case required a qualified technical answer rather than another generic update. So where is that answer? Is there anyone at Stardock actually willing to address this issue?

My Groupy 2 trial has now expired. I was evaluating the software with every intention of purchasing it, but Stardock has effectively made that impossible. Am I supposed to purchase a product knowing that it has an unresolved problem, without receiving any explanation or support whatsoever?

Is this how a serious software company treats its customers?

I am tired of waiting, tired of being told that my concerns have been forwarded, and tired of receiving assurances that lead absolutely nowhere.

If Stardock continues to ignore this issue, I will share my experience publicly on every platform available to me, including Reddit, X, Trustpilot, and other review platforms. I will explain exactly what happened and why I cannot recommend purchasing Stardock products when, in my experience, technical support is practically nonexistent.

This is not about demanding an immediate software fix. It is about expecting the most basic level of professionalism: a technical explanation, a clear acknowledgment of the problem, and an honest answer about whether it can or will be addressed.

After years as a paying customer, I should not have to fight simply to receive a response.

I want a direct answer from Stardock's technical team. No more generic reassurances, no more promises to forward my concerns, and no more silence.

I believe I have been patient enough.

Karl

Sorry for the delay on this.

HKEY_CURRENT_USER\SOFTWARE\Stardock\Groupy\Groupy.ini\Groupy\ExcludeUnGroupedBar is the right place, though you would need to restart Groupy after making changes there.

Explorer will not show one ever because Groupy is replacing the tab bar in that already so it isn't needed.

Cursor may be an ungroupable app.  Some versions of the Electron framework shipped with a bug which makes them appear ungroupable and so no hover bar will show.  You can tell by minimizing / restoring / maximizing the window.  If it has no animations it is the buggy version of the framework.

Are you seriously kidding me?
After almost a month of waiting, multiple explanations, screenshots, and follow-ups, this is the response I receive?
You are essentially repeating information I already provided in my very first post on October 9. Did anyone actually read my original report and the subsequent messages?
I explicitly explained that I selected "Do not show hover bar when ungrouped for this app" in Groupy 2, and that I have been unable to reverse that choice ever since. I also clearly stated that I had already checked the registry key you are now pointing me to, and that neither Explorer nor Cursor was listed there.
Yet, almost a month later, you simply confirm the same registry path without providing any actual solution.
You also claim that Explorer will never show that hover bar. That directly contradicts my experience: the hover bar WAS appearing in Windows File Explorer before I explicitly disabled it through Groupy's own interface. That is precisely why I contacted support in the first place.
Your explanation about Cursor and Electron does not address the actual problem either. The issue started after selecting Groupy's own option to hide the hover bar, not because of a sudden change in Electron.
And another thing: who exactly am I speaking to? Your response is not even signed. Are you a Groupy 2 developer, a technical engineer, or someone from customer support forwarding generic information? After nearly a month, I believe I have every right to know who is handling my case and whether anyone with actual technical knowledge of Groupy 2 has investigated it.
I have been a Stardock customer for over ten years, purchasing multiple versions of Fences and several other Stardock products. My Groupy 2 trial has now expired while I have been waiting for meaningful technical support. Am I seriously expected to purchase the software without knowing whether this problem can be fixed?
I am not asking for anything extraordinary. I am asking one specific technical question that has remained unanswered since October 9:
How do I reverse the "Do not show hover bar when ungrouped for this app" setting for an individual application when that application does not appear in the ExcludeUnGroupedBar registry value?
If you do not know the answer, please escalate this case to an actual Groupy 2 developer or engineer who can investigate it.
After almost a month of waiting, I expect a concrete technical answer, not another repetition of information I already provided.
Frankly, this level of support is unacceptable and deeply disappointing from a company I have supported financially for more than a decade.

In answer to your question about who I am, I am the person with the most knowledge as I implemented that feature myself personally.  Unlike many companies, Stardock have Devs on the forums.

If you are on Windows 11 and have Groupy set to replace Explorer and notepad tabs (the default) it should not show the hover bar on those windows (it would be redundant as the tabs are already visible along with the options to access Groupy) If you disable the option to replace the tabs then it will show.  There is one exception to this rule which is if the Explorer window has more than one native tab open in it as we only take over single tab windows.

With regards to cursor, could it be that it received an update which altered how Groupy sees it?  Apps like that receive updates extremely regularly.  Were you able to see if it has animations when it minimises etc?

I am sorry if this is not the answer you want to hear, but Groupy stores settings in the registry, so if you have cleared them there is nowhere else for the information to be saved.  It will all be in hkcu\software\stardock\groupy

Just in case there is some confusion, your screenshot didn't show that bar. It showed the Groupy bar in autohide mode which is a different thing and only applies to windows in a group vs ungrouped.