Updates and installations stalling

I have Object Desktop and it appears to be working correctly in general. However, software updates and installations appear to be stalled whenever I try to start them. For example, this is after about a half hour of waiting:

Is there any way to know whether anything is happening? If updates are stalled, what can I do to make them start installing correctly?

134 views 6 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Sometimes the server or something else is not working properly. It is best to use direct installer download from your account product download page: https://store.stardock.com/myaccount/products or click on this link



Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

If I go to that page, I can only download Object Desktop - there are no links to any of the individual apps I'm trying to download or update. I've already reinstalled Object Desktop; how am I supposed to access the software that is (supposedly) included with it?

Reply #3 Top
Quoting mattbin, reply 4148038

If I go to that page, I can only download Object Desktop - there are no links to any of the individual apps I'm trying to download or update. I've already reinstalled Object Desktop; how am I supposed to access the software that is (supposedly) included with it?

End of mattbin's quote

Click here. ;-)

Reply #4 Top

My experience is, that downloads from the site are slow, too when OD downloads are slow. Have had that problem several times.

Reply #5 Top

Basj, thank you for clarifying (eventually). Your stupid emoji was not necessary though. It would be nice if something at Stardock acted professionally. 

Reply #6 Top
Quoting mattbin, reply 4148041

Basj, thank you for clarifying (eventually). Your stupid emoji was not necessary though. It would be nice if something at Stardock acted professionally. 

End of mattbin's quote

Looking at the thread it was me who sent that smiley, not Basj. I am not officially connected to Stardock. And if You are offended by a smiley I guess You have some other issues. I was just trying to be friendly and help

.