Lost Order?

September 15, 2026 1:18 PM from

I no longer have Multiplicity in my orders or in my downloads??? I purchased it and have been using it for quite some time. What happened?

80 views 1 replies

Reply #1 September 15, 2026 8:39 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Look like an account issue. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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