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Join Date 12/2012
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Subscription but asked to pay ?

November 10, 2025 1:37:55 PM from Stardock ForumsStardock Forums

Hi i have a Fences subscription shortly up for renewal.

I got a popup that Fences 6 is available.

However it says if i want it i have to pay for it.

What gives ? I have a subscription for this right, otherwise what's a subscription for ?

 

Kind regards,

Erik.

fences
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news6
basj
Join Date 03/2001
+1736 sdemployee
Reply #1 November 10, 2025 7:06:52 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I am not really sure what is going on with your issue. For this, it is best to raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant

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