Forum Home | Login

Lyon11

Join Date 01/2017

Malvare

VHO:Trojan-Spy.Win32.Convagent.gen

Hi
Kaspersky are flaging the
C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll;FencesMenu64.dll
as a VHO:Trojan-Spy.Win32.Convagent.gen
And by Virustotal

fences

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1823

That will be a 'false positive', though I cannot recall my Kaspersky ever flagging it...and this system has been active/live for 10 years with both Fences AND Kaspersky for all that time.

Stardock's products are clean, however on several occasions false positives are reported, though typically from the 'less capable' AV programs.

Successfully updated karma reason!

I did nt got any flagging before i upgrade to version 6 beta 2 (5.9.9.3)

Successfully updated karma reason!

We recently renewed our security certificate. As result, the certificate can sometimes take time to rebuild its trust level with security manufacturers. We’re looking into it further on how we can speed this up.

Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

Hi, the same thing happened to me too.

Update proposed by the app with the usual screen that warned of the presence of an update and asked what to do.

Already during the installation the warning went off.

Application: Fences6_setup.exe - Type: Trojan - Name: PDM:Trojan.Win32.Generic

Immediately after involving other different files, always from Fences6, such as FencesMenu64.dll

(Win 11 Pro and Kaspersky Premium 21.20.8.505)

In the end it did not even allow me the classic uninstallation.

I manually downloaded a new installation file from the official source, but once again...

I could only perform the manual uninstallation and now I am without Fences.

I have been using Fences for many years, but I cannot risk it, so for the moment I will do without it and then we will see if I can reinstall it.

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1823

Quoting Witched2,

reply 4

I have been using Fences for many years, but I cannot risk it, so for the moment I will do without it and then we will see if I can reinstall it.

Please note comment 3 above yours.

There is no danger. It is a false positive which means that during installation set Kaspersky to accept the file and you can continue to use Fences as normal.

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1823

I have Kaspersky Total Security 21.3.10.391 on 3 systems, 2 on Win 10 and this one on Win 7 . I'll check the other 2 as if it's an update that's creating the notice I am yet to update those.

Silly me... 7 is still running Fences 3.1.6.1 The others will be more up to date....

Successfully updated karma reason!

We’re going to get in touch with them this week to see what we can do. It’s a false positive based on our new code signing certificate which hasn’t yet gained their trust as our previous one had.

Successfully updated karma reason!

Quoting ,

quoting post

Hi
Kaspersky are flagging the C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll;FencesMenu64.dll as a VHO:Trojan-Spy.Win32.Convagent.gen
And by Virustotal

Similar experience.

Assuming it's a False Positive? That would be hopeful and/or naïve. Do not instal Beta 2 until Stardock have corrected it. If it is a signing matter, it's incredible that this wasn't sorted prior to release.

Successfully updated karma reason!

DrJBHL

Join Date 04/2002

+4087

Quoting RJCleaver,

reply 8

Similar experience.

Assuming it's a False Positive? That would be hopeful and/or naïve. Do not instal Beta 2 until Stardock have corrected it. If it is a signing matter, it's incredible that this wasn't sorted prior to release.

If downloaded from Stardock's servers, it's a false positive warning. The reason has been explained by responsible people. Your denial of the explanation is illogical. Kaspersky's warning is spurious.

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1823

Quoting DrJBHL,

reply 9

Assuming it's a False Positive?

No. People have seen their AV report and have checked here to be told correctly that it is a false positive.

Some AV companies [not usually Kaspersky] are painfully slow in rolling out updated signatures.

It's a common issue.

Successfully updated karma reason!

You're not alone- I'm getting that error too, and it's honestly unbelievable.
First, you're told you're stupid because Fences 5 is useless once your subscription expires and you haven't bought a permanent license.

Then, when you do buy a permanent license, it's for Fences 6, but you still can't use the program because
"the reason has been explained by "Responsible people." it's a false positive being detected by Kaspersky.

If they could figure it out for Fences 5, they should be able to figure it out for Fences 6 as well.
There's probably a reason it's being detected. Honestly, this version shouldn't have been released as a
final product- it still feels like a beta.

I'm giving Stardock 10 days to resolve this, otherwise I'm done participating.

Successfully updated karma reason!

Quoting mortenskerra,

reply 11

If they could figure it out for Fences 5, they should be able to figure it out for Fences 6 as well.
There's probably a reason it's being detected. Honestly, this version shouldn't have been released as a
final product- it still feels like a beta.

Sorry for the misunderstanding. Fences 6 is still in Beta. See Reply #7 above, as Stardock is planning to contact Kaspersky about the new certificate.

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1823

Quoting mortenskerra,

reply 11

There's probably a reason it's being detected.

Yes, it was explained above in comment #3.

Successfully updated karma reason!

We have submitted the required information to Kaspersky to remove the flag - it's related to our new security cert that they have incorrectly flagged and should be resolved shortly.

Successfully updated karma reason!

Can anyone confirm Kaspersky not flagging it anymore?

Successfully updated karma reason!

Quoting henryvoll,

reply 15

Can anyone confirm Kaspersky not flagging it anymore?

Waiting too.

Successfully updated karma reason!

DrJBHL

Join Date 04/2002

+4087

Quoting henryvoll,

reply 15

Can anyone confirm Kaspersky not flagging it anymore?

You can check it easily. Dl a demo version of Kaspersky, then dl Fences 6.

Successfully updated karma reason!

Kaspersky should no longer be flagging Fences 6 beta 2.

Successfully updated karma reason!

Seems to be working fine, but my product key doesn't work when I try to activate the software. I just purchased it a few week back. "Email address is not valid for the product key" (Lifetime License for Fences 6 - 1 user) - Invoice ID: STARDOCK250426-4399-43199.

Also tried via login method it says "Fences 6 is not associated with this account."

Personal information removed by moderator.

Update: Solved, thank you for the prompt response. No detections from Kaspersky either. Good job guys.

Successfully updated karma reason!

Welcome Guest! Please take the time to register with us.

There are many great features available to you once you register, including:

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!

View all recent posts

Mark all posts as read Delete cookies created by the forum Return to Top

Stardock Forums v Server Load Time: Page Render Time: