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Chris_Chambers

Join Date 12/2008

Transition problems with multi screens

There are significant issues with using Dreamscapes with a playlist and with videos on multiple monitors.

Transitioning between videos after the timeout setting is completed. Instead of a fade in/out or a nice, smooth transition, one ends up with a momentary blank screen, then the picture flickers from one screen to another, and then it settles down. Very annoying. Please advise on how to remove this. Thank you

deskscapes

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basj

Join Date 03/2001

+1631

Hello,
Sorry to hear you are having issues. Need to know few more things.

Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe.
Deskscapes version number installed.
Is this issue appear on any videos listed in playlist? Does it happen with any dreams that come with Deskscapes?

Thank you,
Basj,
Stardock Community Assistant.

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The failure is on all transitons, which includes the native ones to DeskScapes

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basj

Join Date 03/2001

+1631

I can not reproduce the issue, I don't see the flickers. What I see is for animated wallpaper in my system. Play, pause, play next animated wallpaper. I set my change time 30 seconds. There is no flickers at all. May I know, few things.

All Screens resolutions,
All Windows Scale factors (100%, 125%, 200% etc)
Animated wallpaper saved in local drive?

Thank you,

Basj,
Stardock Community Assistant

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All screens are set to 1920 x 1080 HD resolution at 100%, and all data is stored on a local drive. There should be no delays; however, when scenes change, the images briefly cross from one screen to another before settling down. There seems to be an issue with your system, as two screens run simultaneously. What do I need to do to convince you to address this?

This only applies when running two or more monitors in extended mode.

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basj

Join Date 03/2001

+1631

Please try changing these setting and see if it help or make the issue worst. Try sliding the Quality setting from Best Quality to Best Performance. Also, try changing those Video Support settings. Try those and report back.

Thank you,

Basj,
Stardock Community Assistant

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Yes in part that stopped the bleeding of images between screens, but the screen still goes black before loading the animation, there should be at least a fade out and in when this exchange takes place. In other words there is no transition between images either still or videos. This makes for a poor performance, please advise.

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basj

Join Date 03/2001

+1631

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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