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MindyWeiss
MindyWeiss
Join Date 10/2024
0

ObjectDesktop Purchase

Unable to add fences

October 14, 2024 1:33:28 PM from Stardock ForumsStardock Forums

I am unable to add fences to my desktop. Can someone help me understand why?

fences
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MindyWeiss
pelaird
Join Date 12/2018
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Reply #1 October 14, 2024 1:45:23 PM
from Stardock ForumsStardock Forums

I'm not sure about ObjectDesktop not being able to install Fences 5, but you can always download the installer from you Account Downloads page. https://store.stardock.com/myaccount/products

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MindyWeiss
BigDogBigFeet
Join Date 12/2005
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Reply #2 October 14, 2024 3:18:27 PM
from WinCustomize ForumsWinCustomize Forums

What Pelaird said will work.  

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MindyWeiss
MindyWeiss
Join Date 10/2024
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Reply #3 October 14, 2024 3:19:41 PM
from Stardock ForumsStardock Forums

Sorry. I phrased the above incorrectly.

I was able to install it, but I'm having trouble adding a new fence within the application. It automatically created three categories- folders, programs, and files/documents. I want to add another "fence" category, but the program won't let me - the option is grayed out.

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MindyWeiss
basj
Join Date 03/2001
+1522 sdemployee
Reply #4 October 14, 2024 7:52:41 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please check if you have not locked your Fences. If you do, please unlock it.

Thank you.
Basj,
Stardock Community Assistant.

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MindyWeiss
MindyWeiss
Join Date 10/2024
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Reply #5 October 14, 2024 8:44:29 PM
from Stardock ForumsStardock Forums

I do not have this feature.

 

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MindyWeiss
basj
Join Date 03/2001
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Reply #6 October 14, 2024 8:57:49 PM
from Stardock ForumsStardock Forums

What version you're currently on? And was this installed over previous older Fences version? Or you did run a trial of older Fences version before?

Thank you,

Basj,
Stardock Community Assistant

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MindyWeiss
MindyWeiss
Join Date 10/2024
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Reply #7 October 14, 2024 9:40:44 PM
from Stardock ForumsStardock Forums

It is running on Version 5. It was not installed over an older version. I ran a trial a few days ago and then purchased an object, but neither would allow me to create a fence. I ended up uninstalling everything and trying again. Same issue

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MindyWeiss
basj
Join Date 03/2001
+1522 sdemployee
Reply #8 October 14, 2024 11:46:58 PM
from Stardock ForumsStardock Forums

Try this steps to enable the Fences lock to show up

https://support.stardock.com/space/SHC/1621360668/Show+%22Lock+Fences%22+in+Fences+5. Once that show up and try turn on and off the lock and see if that help with the issue. Report back.

Thank you,

Basj,
Stardock Community Assistant

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MindyWeiss
MindyWeiss
Join Date 10/2024
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Reply #9 October 15, 2024 1:27:09 PM
from Stardock ForumsStardock Forums

I do not have the lock option

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MindyWeiss
basj
Join Date 03/2001
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Reply #10 October 15, 2024 7:55:47 PM
from Stardock ForumsStardock Forums
  1. First have you done the suggested steps in that link I mentioned in reply#8?
  2. Need to know your Windows 11 full version and OS Build number. Please use Winver.exe.

Thank you,

Basj,
Stardock Community Assistant

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MindyWeiss
MindyWeiss
Join Date 10/2024
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Reply #11 October 15, 2024 8:39:40 PM
from Stardock ForumsStardock Forums

The steps are completed did not make a difference.

Requested info:

Windows 11 Home

Version 23H2

OS 22631.4317

 

 

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MindyWeiss
basj
Join Date 03/2001
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Reply #12 October 15, 2024 9:03:31 PM
from Stardock ForumsStardock Forums

That is strange. Just to be clear, you did not see any error when you did the registry edit step? And if you restart Explorer.exe you still do not see the "Fences Lock"?

Do you have anything installed or mod done to change your context menu that might interfere with Fences?

Thank you,

Basj,
Stardock Community Assistant

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MindyWeiss
PhoenixRising1
Join Date 08/2021
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Reply #13 October 15, 2024 9:06:24 PM
from Stardock ForumsStardock Forums

What exactly is being greyed out?

Is it the "create fence" option when creating a drag and drop box on the desktop?

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