What you could try is to reformat the drive to a different format
To do this; right click on the ssd drive under "my pc" and select the "format"
Under File system you should have several format options
My favorite is exFAT, but I believe all your devices need to at least be running Windows 10 or higher. (If you are running modern windows and mac this is the best option)
If you have older devices you may be best off on FAT32 (the most compatible drive) or maybe NTFS (the better option if all your devices are compatible)
