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Atchoum011
Atchoum011
Join Date 10/2023
+1

Access Denied when clicking MyDocuments button displayed as menu

October 28, 2023 11:53:50 AM from Stardock ForumsStardock Forums

Hi,

Just installed v2.0. Beta 1. Everything went pretty smooth and I like it. 2 issues found so far:

  • If I select the option to display the MyDocuments link as a menu, when I click it I get a "Access Denied" button. See screenshot at https://app.screencast.com/fjFicPK1jIX6N?tab=Details&conversation=5t3hAuq9hpdSpBwraKHA5d. I can replicate the issue with other folders
  • When I searched for a program with the Windows Search bar, right-click the icon and choose "Pin to Start menu (Start 11)", it always ends up under a group (the first group I created), even if it is not open. (Not a big deal).
start menu products
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Atchoum011
Neil Banfield
Join Date 04/2001
+1058 sdemployee
Reply #1 October 28, 2023 12:51:38 PM
from Stardock ForumsStardock Forums

Your first issue is resolved in the 2.0.0.1 beta update which is available in your store downloads.

When it comes to pinning items, if no option is given for the location it has to pick a group which will normally be the very first group on the first page.  That said we are looking to extend the options on the Start11 search to offer the submenu we offer on the all apps list where you can pick the group you want.

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Atchoum011
Atchoum011
Join Date 10/2023
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Reply #2 October 28, 2023 2:18:53 PM
from Stardock ForumsStardock Forums

I downloaded the software this AM and it does say v.2.0 beta 1. Would you kindly point me to where I should go to download a more recent version? When in the app, if I click "Check now" it says I am up-to-date.

Regarding the second issue. I have icons without groups at the top and items below group and subgroups under a tab. IMHO it should go at the top. In my case it goes to a subgroup of the first group. I originally thought it wasn't working because that group was not the active one.

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Atchoum011
basj
Join Date 03/2001
+1557 sdemployee
Reply #3 October 28, 2023 8:10:21 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, if you go to your product account page do you see it listed there? https://store.stardock.com/myaccount/products something like the screenshot below. Also if you click "Check now..." it won't notice it since its an beta update.

Thanks
Basj,
Stardock Community Assistant.

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Atchoum011
Atchoum011
Join Date 10/2023
+1
Reply #4 October 29, 2023 1:26:04 PM
from Stardock ForumsStardock Forums

No, I don't see it. Probably because I haven't bought yet. Can't you provide a direct download link?

 

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Atchoum011
DrJBHL
Join Date 04/2002
+3919 moderator
Reply #5 October 29, 2023 1:33:23 PM
from Stardock ForumsStardock Forums

Quoting Atchoum011,
reply 4

No, I don't see it. Probably because I haven't bought yet. Can't you provide a direct download link?

Actually no, he can't. There is no download link without purchase. Only after purchase will it appear among your available software.

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Atchoum011
Atchoum011
Join Date 10/2023
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Reply #6 October 29, 2023 3:41:07 PM
from Stardock ForumsStardock Forums

So I am supposed to trial a half-baked product?

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Atchoum011
Jan Oscar
Join Date 12/2002
+1077 moderator
Reply #7 October 29, 2023 3:50:29 PM
from Stardock ForumsStardock Forums

Quoting Atchoum011,
reply 6

So I am supposed to trial a half-baked product?
Half-baked, it is not. You'll soon enough have cake.

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Atchoum011
Neil Banfield
Join Date 04/2001
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Reply #8 October 29, 2023 3:51:35 PM
from Stardock ForumsStardock Forums

Quoting Atchoum011,
reply 6

So I am supposed to trial a half-baked product?

I would expect the update to make its way to trial users in the next week.  It was just put up for paying customers first as never mess with the trial on a Friday

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Atchoum011
Atchoum011
Join Date 10/2023
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Reply #9 October 29, 2023 5:20:10 PM
from Stardock ForumsStardock Forums

   

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Atchoum011
Atchoum011
Join Date 10/2023
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Reply #10 October 31, 2023 9:24:40 PM
from Stardock ForumsStardock Forums

Indeed it is now fixed. Great.

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