Recently we received a
Groupy is installed in default location.
Strangely enough, the softward only works when Groupy is set to "Group only when Shift is pressed", and sometimes it works and sometimes it doesn't; some software can be grouped and some can't, with completely random results.
He already tried a lot of solutions:
1. turn off secure software;
2. download and run groupyPurge.bat, restart and reinstall Groupy;
however, the problem same still.
His computer has a lot of professional software installed and is not allowed to try a clean start or create a new user.
Could you please check and give another solution to solve this problem?
Groupy version: 1.49.1
Windows version: Windows 10 20H2
Thanks for your help and looking forward to your reply.