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keith_d_winton
keith_d_winton
Join Date 08/2014
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Start10 "stuck" - have to kill windows explorer process each time I wake from sleep

March 3, 2021 7:10:27 AM from Stardock ForumsStardock Forums

For the past few weeks, every time my system wakes from sleep, the Start10 menu is open and non-responsive. In order to use the start button (and to remove the open Start10 UI that is taking up half my screen), I have to kill and restart the Windows Explorer process thread.

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keith_d_winton
basj
Join Date 03/2001
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Reply #1 March 3, 2021 7:12:01 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues.  Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486022/start10-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

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keith_d_winton
keith_d_winton
Join Date 08/2014
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Reply #2 March 19, 2021 8:33:25 AM
from Stardock ForumsStardock Forums

Thanks, so far this seems to have fixed the problem. I have not yet changed the settings/config back to what I had before (just using the default settings)...I'll do that and report back after a few days.

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