For years now i am using Fences, i had see that many times some of my shortcuts was missing.Yesterday i understanded that Fences has a bug that delete your shortcuts without you can noticed it!Please see video bellow and advice how to solve this issue!
Hello,Sorry to hear you are having issues. But, I don't really see what is going on in the video. Which part in the video showing Fences delete your Desktop shortcut.
ThanksBasj,Stardock Community Assistant.
Hello,On the start of video the recycle bin is empty.00.21 I create some random shortcuts. 00.35 I delete these shortcuts.00.37 I open recycle bin and i found there shortcuts that never select to delete (these shortcuts are on fences ''co op'' ''mmo'' ''sports'').01.12 i repeat same progress again and same issue happened again.This happened when i select an area on my desktop with shortcuts (outside fences).When i click one by one the shortcuts its not happened.Thanks, Sio
Hello,I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,Stardock Community Assistant
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Hello,
Sorry to hear you are having trouble.
Can you try the test without the animated background (what appears to be WallPaper Engine) - just a solid color applied by Windows?
Sean DrohanStardock Support Manager
I just did the test with wallpaper engine disabled,Sadly I have the same issue.
I would like to have you purge and reinstall (you can restore a snapshot):
https://forums.stardock.com/486084/fences-support-faq#reinstalling
Done,
Sadly I have the same issue.
I just can't reproduce what you are seeing:
https://cdn.stardock.us/support/uploads/2021-01-11_12-34-29.mp4
If there anything i can do to help solve this annoying issue, please let me know.
Would like to suggest try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.
Thank you,
I have done these steps (please check reply #7)It is not working
Are you using any monitor software like DisplayFusion, Actual Multiple Monitors, NVidia Surround? If so, and you disable it, does it still happen?
I don't use DisplayFusion, Actual Multiple Monitors or NVidia Surround.I use NZXT CAM and EVGA Precision X1, i disable them for a test but the issue is still there!
Until we can see if it can be reproduced, I would recommend you move those Fences away from the unfenced ones that automatically alingn to the left.
Ok, i will do it.I will move all of my fences on the right side of my desktop and hopping that you guys will find a solution for this annoying bug soon.Thanks
It would be great to customize my fences the way i like them and not the way they are not bug.Any update for my issue?
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