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markherrmannpe
markherrmannpe
Join Date 05/2016
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Windows 10 File Explorer Issues with Groupy

December 2, 2020 9:34:57 PM from Stardock ForumsStardock Forums

When I have two or more tabs of File Explorer grouped, I have an issue where right-clicking a file causes the app to hang up. I get the spinning blue circle, anywhere from 15-30 seconds. Occasionally I have to kill the app and restart. If I turn off Groupy, it works fine.

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markherrmannpe
basj
Join Date 03/2001
+462 sdemployee
Reply #1 December 2, 2020 9:53:00 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues.  Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

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markherrmannpe
markherrmannpe
Join Date 05/2016
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Reply #2 December 4, 2020 9:09:03 AM
from Stardock ForumsStardock Forums

This seems to have improved things. I still get the occasional slow down or freeze, but it does not appear to be as frequent. Not ideal but an improvement. I will continue to monitor.

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