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zbigniew59

Join Date 01/2018

Why can't I download free skins?

I have purchased many stardock app and wincustomize skins and now when i try to download free skin i have this - https://prnt.sc/v3s368

My purchases at stardock - https://prnt.sc/v3s6hg

My purchases on wincustomize - https://prnt.sc/v3s8ci

- https://prnt.sc/v3sbaz

and many others.

WinCustomize User level increases to User Level 4 (Current Customer). Once you purchase any WinCustomize/Stardock product, you will be automatically promoted to User Level 4. This will entitle you to unlimited file downloading on WinCustomize as long as you remain a current customer.

Why????

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basj

Join Date 03/2001

+464

Hello,
Sorry to hear you are having issues. Please raise a support ticket here : http://esupport.stardock.com/index.php?/default_import/Tickets/Submit . Please include all your details there and support will help you from there.

Thanks
Basj,
Stardock Community Assistant.

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Island Dog

Join Date 06/2003

+990

When you purchase an app from us, you get 1 year of unlimited downloads. After that you are subject to download limits as it's not a current customer status. WinCustomize purchases such as Master skins do not count as purchase.

You can purchase a WinCustomize subscription here for unlimited downloads after that: https://www.wincustomize.com/shop

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Sed

Join Date 07/2001

+47

What about your PERSONAL uploads?? I find myself away from my main PC sometimes and need to show one of MY works to someone! Can't even do that.

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Island Dog

Join Date 06/2003

+990

Quoting Sed,

reply 3

What about your PERSONAL uploads?? I find myself away from my main PC sometimes and need to show one of MY works to someone! Can't even do that.

This is more of a support thread for this person. Please start a new thread so we can get more info.

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Sed

Join Date 07/2001

+47

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