Nearly two weeks ago I ordered a version of Groupy. The payment was made via Paypal transaction Nr 64S83354UH8910217 to Fastspring BV.
As explained in the knowledgebase I tried to download Groupy but when I try to activate it with my Stardock account I receive an answer saying that Groupy is not linked to my account.
I cannot see any reason why this product is not on my product list, my e-mail address is corresponding to the one in your files as I receive your advertisement, also in Paypal as I received the confirmation of the payment and that it was debited from my VISA account.
Thank you helping me to get Groupy.