Upon further investigation- I can't even install Styles via downloading from WinCustomize, then attempting to install from right click - never had this problem with any of your products before and am longtime customer - im assuming that once the online Styles are installed they should appear in the local tab, but don't see them, also see no change from my current "stock" style.
In addition, when i "Browse to installed styles folder" am taken to C:\Users\Public\Documents\Stardock\Curtains - and all the folders are empty (even your stock Stardock folders) and i see the new names but again all the folders are blank - and when i go to"Browse to packaged styles" am taken to C:\Users\Public\Documents\Stardock\Curtains\PackagedStyles and the folder is empty - no idea why user customized desktop graphic configs are in public user paths (yet also empty to boot)
This is from a new install of Curtains yesterday on Win10 1909- have already removed the older Windows customization product a few months ago
Thanks!