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LabrysOfKnossos
LabrysOfKnossos
Join Date 12/2019
0

Snapping does not work

December 1, 2019 1:43:56 PM from Stardock ForumsStardock Forums

Snapping does not respect minimum space between fences and snapping does not respect alignment for adjacent fences.

 

I have "Keep Fences lined up when moving" enabled, but they do not always remain aligned, sometimes jumping a couple pixels above or below the adjacent fence.

I have "Keep Fences spaced X pixels apart when moving" enabled and currently set to 5 pixels, although I have tried various other values and fences do not respect this restriction when repositioning them.

I have confirmed that my shift key is not stuck so snapping should not be disabled and my capslock is off, even though I wouldn't expect that to make a difference.

I am running the latest Fences and Win 10 with latest update.

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LabrysOfKnossos
AzDude
Join Date 11/2002
+316 sdemployee
Reply #1 December 1, 2019 1:52:41 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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LabrysOfKnossos
basj
Join Date 03/2001
+381 sdemployee
Reply #2 December 1, 2019 6:45:57 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try rebooting your system and report back.

Thanks

Basj,
Stardock Community Assistant.

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LabrysOfKnossos
LabrysOfKnossos
Join Date 12/2019
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Reply #3 December 2, 2019 3:53:55 PM
from Stardock ForumsStardock Forums

Rebooted, same results.

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LabrysOfKnossos
AzDude
Join Date 11/2002
+316 sdemployee
Reply #4 December 2, 2019 5:07:48 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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LabrysOfKnossos
basj
Join Date 03/2001
+381 sdemployee
Reply #5 December 2, 2019 7:19:22 PM
from Stardock ForumsStardock Forums

Can't reproduce the issue on my system. May I know more information.

1) Windows version. Use Winver.exe for full version numbers.

2) Fences version.

3) Monitor/s setups. Resolution on each monitor and its scaling applied.

Thank you,

Basj
Stardock Community Assistant.

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LabrysOfKnossos
LabrysOfKnossos
Join Date 12/2019
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Reply #6 December 2, 2019 8:02:34 PM
from Stardock ForumsStardock Forums

Windows 10 Version 1909 OS Build 18363.476

 

Fences Version 3.0.9.11

 

Monitor 1: 1600 x 900; 100% Scale; Orientation: Landscape

Monitor 2: 1366 x 768 (Primary); 100% Scale; Orientation: Landscape (flipped)

 

Taskbar on bottom of Monitor 1; Small taskbar buttons; 2 rows tall; Combine buttons when taskbar is full

 

GPU: ASUS ROG Strix 2070 Super Advanced

NVIDIA Graphics Driver 436.30 with GeForce Experience

 

Let me know if you need any additional information.

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LabrysOfKnossos
basj
Join Date 03/2001
+381 sdemployee
Reply #7 December 2, 2019 8:06:09 PM
from Stardock ForumsStardock Forums

Thanks for the prompt reply. Need to know if the issue happen on both monitors or just one of them. If so which one.

Thank you,

Basj
Stardock Community Assistant.

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LabrysOfKnossos
LabrysOfKnossos
Join Date 12/2019
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Reply #8 December 2, 2019 8:08:51 PM
from Stardock ForumsStardock Forums

Both monitors.  Currently updating NVidia drivers to 441.41 to see if that affects it.

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LabrysOfKnossos
basj
Join Date 03/2001
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Reply #9 December 2, 2019 8:13:49 PM
from Stardock ForumsStardock Forums

Thanks, keep us update. And if possible post a video capture on the issue here.

Just as a note, I use free apps TinyTake to capture video on my screen, post it on youtube and share the link.

Thank you,

Basj
Stardock Community Assistant.

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