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Unable To Change Background or Background Settings

deskscapes
4 Pages1 2 3 4 
rlaughl0
S J N
Join Date 10/2001
+39
Reply #51 July 29, 2019 10:14:17 PM
from WinCustomize ForumsWinCustomize Forums

Quoting S J N,
reply 30

Let's take a poll on how many people DS 10 doesn't work properly?  I'll bet there are plenty, even those that don't speak up.

How many times do you have to uninstall and purge then reinstall, or create a new user account only to see it still doesn't work properly?

I can live with the inconvenience of having to disable to change dreams, but I should not have to.

I'm not giving up DS 10, I will just run beta 1, which for the most part works ok.

 

Just look at ALL the threads on DS 10.

Start over from scratch and get this fixed. Call it DS 11.

Enough already.

 

 

+1
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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #52 July 30, 2019 12:41:15 PM
from Stardock ForumsStardock Forums

When the issue occurs that you cannot apply a new dream, could you take a post a screenshot using Regedit showing this set of keys : HKEY_CURRENT_USER\SOFTWARE\Stardock\Deskscapes before and after changing to another dream file (which fails obviously)

We cannot reproduce the issue here (and we have tried!) and would like to narrow it down to if it is a problem decoding dream files, applying the dream or it not reloading dream settings.

I saw a report saying they could still apply videos and static walls from DS but just not Dreams?

Also as a note to anyone using DS10 b1, that will expire on Thursday morning.

 

 

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #53 July 30, 2019 1:07:34 PM
from Stardock ForumsStardock Forums

Also is anyone having this issue running 1903 or 1809 versions of Windows 10?

I see a few screenshots showing 1803 which is out dated and could be a factor in this.

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rlaughl0
S J N
Join Date 10/2001
+39
Reply #54 July 30, 2019 2:17:25 PM
from WinCustomize ForumsWinCustomize Forums

After and before

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #55 July 30, 2019 2:27:28 PM
from Stardock ForumsStardock Forums

Quoting S J N,
reply 55

After and before

Reduced 19%
Original 1515 x 654
Reduced 19%
Original 1521 x 657


And the desktop remained showing what?

Did the preview update correctly?

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rlaughl0
AzDude
Join Date 11/2002
+551 sdemployee
Reply #56 July 30, 2019 2:29:08 PM
from WinCustomize ForumsWinCustomize Forums

Hello .. S J N

What version of Windows .. type in run .. winver.exe ...

and show a screenshot , please.

and are you just using a single monitor 1920x1080 100% scaling ? 

 

 


AzDude
Stardock Community Assistant

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rlaughl0
S J N
Join Date 10/2001
+39
Reply #57 July 30, 2019 3:29:44 PM
from WinCustomize ForumsWinCustomize Forums

Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #58 July 30, 2019 4:04:29 PM
from Stardock ForumsStardock Forums

Quoting S J N,
reply 58

Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.

Reduced 62%
Original 461 x 403


By having to disable Deskscapes what do you mean exactly?

In other words what do you do to get from one dream to another?

I assume this is with the release version of Deskscapes too as the beta did have some issues.

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rlaughl0
S J N
Join Date 10/2001
+39
Reply #59 July 30, 2019 5:13:11 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Neil Banfield,
reply 59

Quoting S J N,
reply 58

Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.




Reduced 62%


Original 461 x 403





By having to disable Deskscapes what do you mean exactly?

In other words what do you do to get from one dream to another?

I assume this is with the release version of Deskscapes too as the beta did have some issues.

Upper right hand corner under the question mark, Disable deskscapes.

This happens with all DS 10 releases. Except DS 8, which will not run mp4 videos.

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #60 July 31, 2019 7:57:44 AM
from Stardock ForumsStardock Forums

Quoting S J N,
reply 60


Quoting Neil Banfield,
reply 59




Quoting S J N,

reply 58


Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.






Reduced 62%






Original 461 x 403







By having to disable Deskscapes what do you mean exactly?

In other words what do you do to get from one dream to another?

I assume this is with the release version of Deskscapes too as the beta did have some issues.



Upper right hand corner under the question mark, Disable deskscapes.

This happens with all DS 10 releases. Except DS 8, which will not run mp4 videos.

But what happens if you don't do that?

Can you preview other dreams whilst another has been in use?

If you apply another dream what happens?  What if you instead of applying a video dream you apply a static wallpaper or one of the included Stardock Dynamic ones like Desktop Earth?  I.e. does switching dream TYPE make it happy.

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rlaughl0
Baladen
Join Date 10/2001
+1
Reply #61 July 31, 2019 10:47:08 AM
from Stardock ForumsStardock Forums

If you need more system info, here are more screenshots (Note - The deskscapes version is the last one I tried installing before resetting the display zoom to 100%. I was originally using the latest update):

Monitors infoDisplay setupWindows infoRadeon overviewRadeon hardwareRadeon driversDeskscapes info

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rlaughl0
S J N
Join Date 10/2001
+39
Reply #62 July 31, 2019 12:09:27 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Neil Banfield,
reply 61

Quoting S J N,
reply 60






Quoting Neil Banfield,

reply 59








Quoting S J N,



reply 58




Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.








Reduced 62%










Original 461 x 403









By having to disable Deskscapes what do you mean exactly?

In other words what do you do to get from one dream to another?

I assume this is with the release version of Deskscapes too as the beta did have some issues.




Upper right hand corner under the question mark, Disable deskscapes.

This happens with all DS 10 releases. Except DS 8, which will not run mp4 videos.



But what happens if you don't do that?

Can you preview other dreams whilst another has been in use?

If you apply another dream what happens?  What if you instead of applying a video dream you apply a static wallpaper or one of the included Stardock Dynamic ones like Desktop Earth?  I.e. does switching dream TYPE make it happy.

I can preview. DS will not change to anything if I try to change dreams or videos. I have to disable to change dreams or videos. when I disable, the desktop turns to pure white.

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #63 July 31, 2019 12:53:18 PM
from Stardock ForumsStardock Forums

Quoting S J N,
reply 63


Quoting Neil Banfield,
reply 61




Quoting S J N,

reply 60










Quoting Neil Banfield,



reply 59













Quoting S J N,





reply 58






Screen= 1600x 900

Have to disable DS to change scapes then desktop is white. Have to then mspaint and set pic for desktop.










Reduced 62%














Original 461 x 403











By having to disable Deskscapes what do you mean exactly?

In other words what do you do to get from one dream to another?

I assume this is with the release version of Deskscapes too as the beta did have some issues.





Upper right hand corner under the question mark, Disable deskscapes.

This happens with all DS 10 releases. Except DS 8, which will not run mp4 videos.




But what happens if you don't do that?

Can you preview other dreams whilst another has been in use?

If you apply another dream what happens?  What if you instead of applying a video dream you apply a static wallpaper or one of the included Stardock Dynamic ones like Desktop Earth?  I.e. does switching dream TYPE make it happy.



I can preview. DS will not change to anything if I try to change dreams or videos. I have to disable to change dreams or videos. when I disable, the desktop turns to pure white.

Once it turns pure white, what happens if you reboot?  Does it remain pure white?

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rlaughl0
S J N
Join Date 10/2001
+39
Reply #64 July 31, 2019 1:19:26 PM
from WinCustomize ForumsWinCustomize Forums

With service running yes, white. Without service running I get wallpaper until I right click then it turns white

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #65 July 31, 2019 5:29:05 PM
from Stardock ForumsStardock Forums

Windows 10 - Home Edition

Version 1809 (OS Build 17763.615)

did the purge, restart, reinstall... no help

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #66 July 31, 2019 5:30:01 PM
from Stardock ForumsStardock Forums

and on alienware 17r5

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #67 July 31, 2019 5:45:17 PM
from Stardock ForumsStardock Forums

Windows 10 - Home Edition

Version 1809 (OS Build 17763.615)

Alienware 17r5

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #68 July 31, 2019 5:46:14 PM
from Stardock ForumsStardock Forums

no help so far and have tried all the above

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rlaughl0
Dcrew57
Join Date 09/2007
+149
Reply #69 July 31, 2019 8:09:07 PM
from WinCustomize ForumsWinCustomize Forums

If i am wrong somebody slap me upside the head. Most issues i see related are older windows builds. DS10 is optimized to run on latest build.(1903). Most W10 users are not having major difficulties. Maybe a legacy version that will allow all same experience. Ok that's my 2 cents worth. i am done now. LOL

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rlaughl0
dueWest
Join Date 03/2005
+7
Reply #70 July 31, 2019 8:18:16 PM
from Stardock ForumsStardock Forums

Hi Dcrew57,

I understand, but I'm in Australia and when I run "Check for Updates" on my PC it says "You're up to date". So I don't know if the latest W10 ver is not available internationally for some reason but I'm stuck with Microsoft only providing me the version that I have, so at the moment I am running DS8 happily without issues.

When (if) I can update to 1903 I will try DS10 again...

Cheers,

dueWest

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rlaughl0
basj
Join Date 03/2001
+1444 sdemployee
Reply #71 July 31, 2019 8:32:45 PM
from Stardock ForumsStardock Forums

Hello,

You can do a manual updates using this link : https://support.microsoft.com/en-my/help/4028685/windows-10-get-the-update 

And use the update assistance from here https://www.microsoft.com/en-au/software-download/windows10

Thank you,

Basj
Stardock Community Assistant.

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rlaughl0
Dcrew57
Join Date 09/2007
+149
Reply #72 July 31, 2019 8:37:34 PM
from WinCustomize ForumsWinCustomize Forums

I guess in the end just need DS8 maintained for such users. I understand updates are different depending on location. That's my bad for suggesting you wasn't up to date. Thanks basj for clarity.  

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #73 July 31, 2019 8:53:36 PM
from Stardock ForumsStardock Forums

my point is they all worked perfectly a week ago. could something have done this in an update?

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rlaughl0
GregCarlton
Join Date 01/2019
0
Reply #74 July 31, 2019 10:09:16 PM
from WinCustomize ForumsWinCustomize Forums

and yes DS8 works. whats up with that?

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rlaughl0
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #75 August 1, 2019 6:41:17 AM
from Stardock ForumsStardock Forums

Quoting GregCarlton,
reply 75

and yes DS8 works. whats up with that?

Is DS10 set to use MediaFoundation rather than DirectShow for videos in settings?

I suspect you have updated some codecs on your computer and broken the MF ones.

The general rule of thumb is never install codec packs, you don't need them unless you need to run older MPEG2 dreams and if you need those it would be better to find a codec just for that rather than installing a whole pile of others too.

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