What I WANT is the functionality that Fences provides.
Then we want the exact same thing, Michael. I mean that sincerely,.
Apparently you all have no desire to accommodate me (and anyone else working at this company) by creating an update to Fences that works with Forcepoint.
I am serious with this question, I am not being flippant here; why is the onus on Stardock to modify Fences and not the makers of Forcepoint to modify their app? You said yourself that you have used Fences, happily, for a long time - very likely alongside a number of other apps / AV products. It was only when you introduced a single app, Forcepoint, that it caused a problem. Knowing that is the case, whose product is to blame - how are you getting to the conclusion that it's Fences that needs to change and not Forcepoint?
Again, Fences has no other issues with any other AV product. Furthermore, we don't have Forcepoint to test with nor can we test with every app that is available (the 100s of thousands of them). That said, we do our best when clients let us know of any issues - the number and frequency of answered threads in the forums hopefully is clear evidence of that.
You say that the number of users of Fences is miniscule that it is not worth investing the time and effort into fixing the problem. I posit that the number of user is miniscule, because Fences does not work.
That is not what I said, I said:
And to be clear, and honest, Forcepoint is only seen in a super minority of our clientbase.
Fences, on the other hand is very literally used by 10s of millions of people, governments, and corporations. What I meant by my statement is that Forcepoint (used to be WebSense) seems to be a minority in the AV product space - we see other AV products much more often - and again, Fences works just fine with them.
Also I had no problem finding people on this forum who are having similar problems to mine. If that wasn't the case you wouldn't already know that Forcepoint was a problem. So, I think the issue is bigger then you are making out.
Michael, I have worked for Stardock 6 years this past October - I don't think I have had more than 20 clients report the Forcepoint conflict. Could there be others that see the issue but never report it? Absolutely, but I can only work with the people that do - I can only tabulate those that post.
Again Michael, I want Fences to work for you too - just as much - I hope you can believe that. We just can't create work-arounds (if even possible with Forcepoint) for every app that introduces a conflict with Fences. We are thankful that very very few ever have.
Stardock Customer Service Manager