Black screen at Windows startup

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dmobbs

Join Date 12/2018

Hello,

I'm using Windows 10 Enterprise build 1709, and WindowBlinds 10.74.

At Windows startup it seems like the explorer startup fails. Login proceeds, and then I get a black screen. The only way to get a working environment is to Ctrl-Alt-Del, Task Manager, and choose run to start manually an explorer process.

It is quire annoying, any ideas on how this could get resolved ?

Extra information: User Experience Virtualization (among other stuff) is deployed on my laptop, and I cannot disable it nor change its configuration (corporate laptop).

Thanks for the help !

David.

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basj

Join Date 03/2001

+219

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

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I'm using Windows 10 Enterprise build 1709

Is there a reason (corp policy) you are not on the latest build of Windows 10?

Any 3rd party software (that would include us) installed in a corp environment is always at the mercy of the policies in place by said corp.

If at all possible (allowed), please try a clean boot:

https://forums.stardock.com/486023/windowblinds-support-faq#cleanboot

----------------
Sean Drohan
Stardock Customer Service Manager

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AzDude

Join Date 11/2002

+233

Hello,

Sorry to hear you are having issues.

I used to get the Start Up Black Screens too in build 1803

but since I updated to 1809 NO more Black Screens for me . so far.

AzDude
Stardock Community Assistant

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Hi Sean,

Thanks for the reply. I know I am very much at the mercy of corp policies, so in this case I'm using the corp version of Windows, and am strongly suspecting that this is rather a conflict between WindowBlinds and a piece of corporate software than a bug...

So, for the same reasons, I cannot try the clean boot you are advising.

As I am suspecting a conflict between WindowBlinds and something else at boot time, is there a way to deactivate WindowBlinds at boot time and have it loaded later (eg a .bat file in the Startup folder) ?

Or is there a way to extract logs that could help you pinpoint which software WindowBlinds is colliding with ?

Thanks!

David.

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Quoting dmobbs,

reply 4

Indeed there is, hold down the CTRL key while booting will keep WB from loading.

----------------
Sean Drohan
Stardock Customer Service Manager

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Hi Sean,

This works, thanks for the advice ! I'll be able to live with this until, hopefully, an update in Windows, WindowBlinds, or the galaxy of corporate software resolves the issue.

Thanks again

David.

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