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guy27
guy27
Join Date 08/2013
0

Unable to create new Fences

February 8, 2018 6:09:11 PM from Stardock ForumsStardock Forums

I didn't see any window updates but I suddenly cannot create any new fences. When I draw a rectangle, the area darkens, then disappears.

A right click on the desktop does show Fences configuration, but it might be helpful to add submenus such as Create new fence.

Am running on windows 10, Fences version 3.0.8.1.

What can I please do? Uninstall, reinstall?

Thanks,

George

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guy27
basj
Join Date 03/2001
+462 sdemployee
Reply #1 February 8, 2018 7:20:10 PM
from Stardock ForumsStardock Forums

Hello,

Yes, you can try backing up your snapshot/settings

https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

than purge and reinstall

https://forums.stardock.com/486084/fences-support-faq#reinstalling

 

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guy27
Kathleen
Join Date 11/2001
0
Reply #2 July 12, 2020 8:54:24 AM
from Stardock ForumsStardock Forums

I have also lost the ability to create new fences. I tried reinstalling numerous times, no change in ability. I even have a new laptop, reinstalled programs, still unable to create new fences.

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guy27
basj
Join Date 03/2001
+462 sdemployee
Reply #3 July 12, 2020 8:57:39 AM
from Stardock ForumsStardock Forums

Quoting Kathleen,
reply 2

I have also lost the ability to create new fences. I tried reinstalling numerous times, no change in ability. I even have a new laptop, reinstalled programs, still unable to create new fences.

Hello,
Sorry to hear you are having issues. Need more information on your system.

1) Windows version, please use Winver.exe for full Windows version numbers.

2) Fences version installed.

3) Have you tried uninstall and reinstall on Fences.

Thanks


Basj,
Stardock Community Assistant.

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guy27
Kathleen
Join Date 11/2001
0
Reply #4 July 12, 2020 10:14:05 AM
from Stardock ForumsStardock Forums

1) version 1903 (OS build 18362.900)

2) Fences 3

3) Many times, this is new PC and downloaded to install from this website. 

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guy27
basj
Join Date 03/2001
+462 sdemployee
Reply #5 July 12, 2020 10:18:43 AM
from Stardock ForumsStardock Forums

Hello, Please check if you have not accidentally locked your fences. If you do, please unlock it and try again.

Thank you,

Basj,
Stardock Community Assistant

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guy27
Kathleen
Join Date 11/2001
0
Reply #6 July 12, 2020 10:24:22 AM
from Stardock ForumsStardock Forums

Wow, so simple a fix, thanks!!!

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guy27
basj
Join Date 03/2001
+462 sdemployee
Reply #7 July 12, 2020 10:28:44 AM
from Stardock ForumsStardock Forums

Great, glad it is fix.

Thank you,

Basj,
Stardock Community Assistant

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guy27
hamlyfamly
Join Date 07/2020
0
Reply #8 July 13, 2020 3:14:02 PM
from Stardock ForumsStardock Forums

Basj,

I am having the same problem.  I used PCmover to move my data and programs to a new computer.  I bought a new version of Fences to install on the new computer.  After installation it shows on the computer but I cannot make a new fence with the right mouse or the left mouse.  The icon will not start the software settings.  The program itself will not run.  If I install and let it generically set up fences it does that, but will not let me add new ones.  I have purged, reinstalled numerous times.  I have not locked fences. Can you help? 

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guy27
basj
Join Date 03/2001
+462 sdemployee
Reply #9 July 13, 2020 8:11:12 PM
from Stardock ForumsStardock Forums

Quoting hamlyfamly,
reply 8

Basj,

I am having the same problem.  I used PCmover to move my data and programs to a new computer.  I bought a new version of Fences to install on the new computer.  After installation it shows on the computer but I cannot make a new fence with the right mouse or the left mouse.  The icon will not start the software settings.  The program itself will not run.  If I install and let it generically set up fences it does that, but will not let me add new ones.  I have purged, reinstalled numerous times.  I have not locked fences. Can you help? 

Hello,
Sorry to hear you are having issues. But, Please stop posting on multiple threads on same issue. It get confusing really fast. Mike answered on your other threads. Pick one and Stay with that one.

https://forums.stardock.com/500734

https://forums.stardock.com/500732

 

Thank you,

Basj,
Stardock Community Assistant

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