Fences 3 and Deskscapes 8 won't work together
Opened a ticket on Stardock eSupport back in the beginning of September (#IGB-111-75441) for a bug I'd seen happening for a while. Was initially given support by Brad Ather. It was determined after a rather lengthy process that there was a bug in either Fences 3.0, or Deskscapes 8 (or both), as they would not work together in a Windows 10 multi-monitor portrait configuration (proven).
I asked when I could expect a resolution, to which Brad replied it was "going to the developers", and he had no idea until they resolved it.
Here it is almost 3 months later, and I update the ticket asking for status. Sean Drohan (from Customer Care) INSTEAD of trying to get status, gives me a rather lengthy list of standard steps to try to fix Fences, most of which was already done between myself and Brad Ather.
I have to ask myself - does the right hand at Stardock know what the left hand is doing? Are proven bugs actually treated with the attention and timeliness they deserve? My subscription to Object Desktop has expired, and I won't be renewing it based on what I've seen so far. At this point, the bug resolution I've seen for Stardock's apps is on par with the title War of Magic, and I don't care to repeat that fiasco.
If someone could give the ticket the attention it needs and get *actual* status on a fix for the bug, it would be appreciated. If there's no interest in supporting the apps, or in getting customers to renew subs by fixing bugs, let me know and I'll move on.