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rustysam
rustysam
Join Date 09/2001
+14

logon error on stardock

stardock website error

October 27, 2017 7:51:26 PM from WinCustomize ForumsWinCustomize Forums

getting error trying to access stardock.com

 

this error occurs on 2 different computers.

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rustysam
werewolf
Join Date 04/2001
+28
Reply #1 October 29, 2017 10:10:15 PM
from WinCustomize ForumsWinCustomize Forums

I'm pretty sure I'm logging into Stardock as I can see the main page and navigate to every other page *except* for "My Downloads" which throws an error page.

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rustysam
rustysam
Join Date 09/2001
+14
Reply #2 October 30, 2017 2:37:35 AM
from WinCustomize ForumsWinCustomize Forums

still cannot open website due to error.

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rustysam
PixelMischief
Join Date 10/2005
0
Reply #3 October 30, 2017 3:12:49 AM
from Stardock ForumsStardock Forums

I can login, but can't access any of my account specific pages; like profile and download.

 

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rustysam
teddybearcholla
Join Date 12/2002
+756
Reply #4 October 30, 2017 6:54:39 AM
from WinCustomize ForumsWinCustomize Forums

Lots of gremlins, lately.  I've been trying to get rid of my avatar, uploaded in J User and here another one ( both the same)  and I still have the ugly one.  I know, I put it there, put now I would like it gone.

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rustysam
rustysam
Join Date 09/2001
+14
Reply #5 October 30, 2017 9:54:53 AM
from WinCustomize ForumsWinCustomize Forums

Issue still not fixed.  I will not be purchasing any software since I can't access my downloads page. Nuff said.

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rustysam
T-Man
Join Date 03/2001
+69 sdemployee
Reply #6 October 30, 2017 3:10:41 PM
from Stardock ForumsStardock Forums

rustysam, werewolf, PixelMischief,  

You should now be able to get to the "My Downloads" page.  If you are still having problems let me know.

 

Teddybearcholla,

It looks like you updated  your Avatar on Oct 19th.  I know we are still using an old Flash Player for uploads (and you have to allow your browser access to it).  Uploads should still be working through the forums (didn't test Joeuser).
https://forums.stardock.com/account/images

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rustysam
DaveBax
Join Date 10/2007
+629
Reply #7 October 30, 2017 4:19:00 PM
from WinCustomize ForumsWinCustomize Forums

Quoting T-Man,
reply 6

You should now be able to get to the "My Downloads" page.  If you are still having problems let me know.

I sent in a support ticket support ticket today. Had the same situation for days but now I can see My Downloads. Thanks.

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rustysam
teddybearcholla
Join Date 12/2002
+756
Reply #8 October 30, 2017 4:24:14 PM
from WinCustomize ForumsWinCustomize Forums

Thank you T-Man!!  All is good now!!  

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rustysam
rustysam
Join Date 09/2001
+14
Reply #9 October 30, 2017 7:45:38 PM
from WinCustomize ForumsWinCustomize Forums

Stardock website is finally accessible now.  Thank you Stardock

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rustysam
rustysam
Join Date 09/2001
+14
Reply #10 October 31, 2017 10:57:19 PM
from WinCustomize ForumsWinCustomize Forums

stardock website down again.

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rustysam
rustysam
Join Date 09/2001
+14
Reply #11 October 31, 2017 11:17:50 PM
from WinCustomize ForumsWinCustomize Forums

well, site is back up.  Go figure.

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